Dock Controller 1st Shift; M-F

Monday to Friday from 7:30 am - 3:30 pm)

Base Hourly Wage : $20.00 per hour/annually

Incentive eligible: (No)

The Dock Controller is responsible for activities in the Welcome Center or Shipping and Receiving Office as the primary point of contact for all incoming and outgoing drivers. The Dock Controller is responsible for completing paperwork, maintaining schedules, and ensuring all paperwork is complete and error free. The Dock Controller provides information both internally and externally as needed.

• Sign driver in and out of the facility; verifying all paperwork
• The return of AMP repair parts to the vendor
• Operation of a forklift
• Management of the onsite box truck
• Maintain door accuracy and yard report for trailer inventory
• Process Bills of Lading and associated shipping and receiving documents.
• Reconcile inbounds with packing slips and coordinate drop lot activity
• Provide a strong level of customer service to internal and external customers
• Maintain inbound and outbound schedules
• Work closely with shift management and leads to accomplish shift goals.
• Report errors and/ or issues to appropriate member of leadership to ensure accuracy
• Participate in all training programs provided
• Performs all duties in a safe and timely manner
• Perform other related job duties as assigned or required.

• High School Diploma or GED Equivalent – or equivalent relevant experience.
• At least six (6) months of related warehouse or distribution experience.
• PC Experience with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Previous Blue Yonder and/or warehouse management systems (WMS) experience preferred
• Basic math and reading skills.
• Ability to operate material handling equipment including, but not limited to a forklift and electric pallet jack.
• Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Effective problem-solving and interpersonal skills.
• Ability to perform essential duties while adhering to safety and operational standards.
• Ability to follow written and verbal instructions.
• Strong Interpersonal skills, both verbal and written.
• Willingness to learn new systems as needed.

• Previous Shipping & Receiving experience in a warehouse environment.
• Previous experience in a high-volume, fast-paced warehouse or logistics environments.
• Prior experience with multiple types of forklifts and material handling equipment.
• Experience collaborating with customer operations and inventory teams.

This position requires the physical ability to:

• Stand and/or walk for extended periods (up to 10 hours, depending on shift)
• Sit, stand, walk, bend, stoop, kneel, crouch, or crawl as needed
• Sit for prolonged periods of time at a desk while working at a computer
• Climb stairs, ladders, and/or scaffolds at various heights including ground-level and racking zones occasionally
• Reach with hands and arms overhead and below waist level
• Lift, carry, push, or pull up to 50 pounds
• Occasionally lift heavier items with or without assistance
• Use fine motor skills/manual dexterity to operate equipment, tools, keyboards, mouse, and telephone
• Frequently use hands and fingers to handle, grasp, or control objects
• Speak and hear clearly in person, virtually, and over the phone
• See clearly at close range and at distance, with peripheral vision, depth perception, and the ability to adjust focus
• Hear and understand verbal instructions, alarms, and equipment signals in a noisy environment

This position operates in a hybrid environment, with responsibilities carried out in both a warehouse setting and an office environment. In the warehouse, the employee is exposed to:

• Varying…