Female Support Assistant

Job overview

• Type:
  Variable depending on need. Additional shifts/hours may be required during the initial training period.
• Salary: £14.85- £16.85 per hour
• Working pattern:
  Variable shifts – Days, or Days & Nights
• To be eligible to apply for this role, you must live within a commutable distance to Rickmansworth

We’re seeking a compassionate and dedicated Complex Care Assistant to support a young woman in living as independently as possible and achieving her full potential. This is a unique opportunity to provide tailored practical, emotional, and social support as part of a close-knit team delivering her personalised care plan.

No prior experience in care is required—what truly matters is your empathy, resilience, and a positive mindset. You’ll need physical and mental stamina, a zest for life, the ability to be fully present during your time on duty, and most importantly… a great sense of humour! This role is as rewarding as it is varied, offering you the chance to help someone grow in independence, create lasting connections, and experience the joy of knowing your work truly matters.

You’ll support a young woman with complex learning disabilities and non‑verbal communication who leads an inspiring and activity‑filled life. Her days include yoga, swimming, music therapy, collaborating with a top London orchestra, outdoor adventures, and enjoying delicious food. Every day brings new experiences, making this role engaging, inspiring, and full of purpose.

At Innovate Care Group, we are setting the new standard in complex care. Our mission is to transform complex care by integrating innovative technology with expert, holistic, personalised care, for adults and children within their own homes. Beyond providing exceptional care, we’re wholeheartedly committed to helping our care clients live and experience life to the fullest and look forward to a brighter tomorrow - "Together Towards Tomorrow".

By building trust and fostering strong relationships with clients and their families, we create a supportive environment that promotes well‑being and independence. We create bespoke personal pathways that enrich lives with joyful experiences, providing opportunities to create lasting memories and cultivating a sense of belonging.

• Comprehensive gold standard training, including Intensive Interaction and Makaton Signing
• Be part of a dynamic, strong supportive team who are at the forefront of changing perceptions of the lives of people with learning disabilities
• The chance to build meaningful experiences and relationships
• Enjoy a collaborative and inclusive support network both office and field‑based, with your own allocated Care‑Coordinator and Clinical Lead who provide continuous support, including out‑of‑hours
• On‑going development and career advancement opportunities including CPD and revalidation support
• Streamlined recruitment and onboarding process
• Contributory pension scheme
• Weekly payroll
• Employee Assistance Program providing free, confidential support
• What the team members say: “You share new experiences, celebrate successes, and build lasting memories with the person and their family. It’s a privilege.”

• Help develop non‑verbal communication skills, particularly using Intensive Interaction and Makaton Signing. (Full training provided.)
• Support to participate in community activities, such as farming projects, swimming, dining out, and walks.
• Facilitate her involvement in music projects, including collaborations with the London Symphony Orchestra and local music groups.
• Encourage and enable her to overcome challenges, build confidence, and celebrate her achievements.
• Assist with meal preparation and receive training in diet and nutrition to support her needs.
• Provide dignified and respectful personal care as required.
• Maintain a safe and secure environment both at home and during outings.
• Work closely with a team to implement her support plan effectively.
• Communicate openly with her family and other significant people in her life, providing reassurance and maintaining trust.
• Be adaptable to her changing needs and undertake any other reasonable tasks as…