Account Clerk- Part Time

Under general supervision, performs a variety of routine clerical, administrative, and recordkeeping duties in support of the Finance Department. Assists with business license renewals, digitizes and organizes documents, and enters, verifies, retrieves, and files information using City systems and electronic records. Provides courteous customer service to the public and City staff and performs related duties as assigned.

This is a part-time, support-level classification assigned to routine clerical and administrative work within the Finance Department. Work is performed in accordance with established procedures, guidelines, and instructions. Assignments may vary based on departmental workload and may include other routine Finance Department support duties consistent with the classification.

The following duties are typical for this classification. Incumbents may not perform all duties listed and may perform related duties of a similar nature and level as assigned.

High school diploma or equivalent.

Excellent interpersonal and communication skills and the ability to provide professional customer service.

Customer service principles and practices.

Basic knowledge of office practices and procedures, filing systems, and routine recordkeeping.

• Ability to learn City business license procedures, applicable forms, and department systems.
• Ability to accurately enter, review, organize, and retrieve information and records.
• Ability to use standard office software, email, scanners, printers, and other office equipment; ability to learn specialized software.
• Ability to follow written and oral instructions, established procedures, and document-handling requirements.
• Ability to recognize incomplete or inconsistent information and ask questions or refer issues when appropriate.
• Ability to communicate clearly and courteously with members of the public, businesses, and City staff.
• Ability to organize work, maintain attention to detail, and complete assigned tasks within established time frames.
• Ability to maintain confidentiality and handle sensitive records appropriately.
• Ability to work cooperatively as part of a team and perform routine tasks with appropriate supervision.

Work is primarily performed in an office environment and involves frequent use of a computer, scanner, telephone, and other office equipment. Duties may require sitting for extended periods, repetitive hand and wrist movements, reaching, bending, and occasionally lifting or moving boxes of files or paper records. Reasonable accommodation may be made in accordance with applicable law.

This classification specification describes the general nature and level of work performed by employees assigned to this classification. It is not intended to be an exhaustive list of all duties, responsibilities, knowledge, skills, abilities, physical requirements, or working conditions associated with the position. Management reserves the right to add, modify, or remove duties and to assign other related work consistent with the classification and operational needs of the City.

Work schedules may vary.