Business Analyst

Business Analyst

Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.

Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.

By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.

Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.

More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.

• 95% client satisfaction rate measures satisfaction vs. expectations.
• Clients have worked with us for over 10 years, on average.
• BTI Solutions counts 4 Global Telecommunication companies as clients.
• Client referrals are BTI Solutions' largest source of new clients.
• Google Review 4.4, Facebook Review 4.8

Responsibilities:

• Gather and analyze customer requirements for technology implementation projects
• Conduct interviews and workshops in both Korean and English
• Document functional and technical requirements with bilingual clarity
• Develop future-state process documentation and detailed functional specifications
• Facilitate meetings and presentations with stakeholders in Korean and English
• Prepare UAT test cases and support customers during user acceptance testing
• Monitor project deliverables and ensure timely completion
• Provide guidance, training, and support to end users after system deployment
• Support proposal and pre-sales activities when required

Requirements:

• Bachelor's degree or higher
• 10+ years of experience in system development projects or related fields
• Bilingual fluency in Korean and English (speaking, reading, and writing required)
• Strong documentation skills using Excel, Word, and Power Point
• Excellent presentation and communication skills
• Proven ability to follow through on commitments and meet deadlines
• Experience supporting or leading short-term system development projects (312 months), preferred
• Deep understanding of the Software Development Lifecycle (SDLC)
• Ability to travel within the U.S. (30% or more as needed)