Business Analyst

Job Description

AECOM is seeking a Business Analyst for one of our offices in Sacramento, CA
.

This role will support the development and implementation of the Authority’s enterprise-wide Document Control System under the direction of the Program Document Control Manager. This role serves as a key liaison between the Document Control Section, IT, and program offices to ensure business requirements are accurately defined and translated into effective system functionality. The incumbent assists with evaluating system solutions, planning configurations, designing workflows, and conducting testing activities.

This position is critical to ensuring successful procurement, deployment, and adoption of the Document Control System across the organization.

• Collaborate with the Document Control Section and IT to define and document detailed business and system requirements.
• Analyze use cases, workflows, and metadata structures to ensure system design meets operational and regulatory needs.
• Develop process maps, data flow diagrams, and requirements matrices to support implementation planning.
• Participate in vendor evaluations, system demonstrations, and procurement activities to assess functionality and fit.
• Document and track functional and technical requirements, including permissions, user roles, and access controls.
• Coordinate with the Document Control SME and Technical Systems & Access Coordinator on system configuration and integration of legacy data.
• Partner with the Process & Systems Integration Coordinator to translate business processes into system specifications.
• Support the development and execution of test scripts, validation exercises, and user acceptance testing (UAT).
• Provide analytical support for metadata design, classification schemes, and workflow automation.
• Assist with development of reporting templates and dashboards to support performance tracking and KPI reporting.
• Assist in developing training materials and documentation to support system rollout and adoption.
• Coordinate closely with IT resources to ensure alignment, technical compliance, and data integrity.
• Establish and maintain effective working relationships and communications with client staff, project consultants, private contractors, employees, and the public.

MINIMUM REQUIREMENTS:

• BA/BS + 4 years of relevant experience, or demonstrated equivalency of experience and/or education.

• Experience with enterprise content management (ECM) or document control systems such as SharePoint, Open Text, or similar platforms.
• Knowledge of system implementation methodologies, including requirements gathering, workflow design, testing, and change management.
• Familiarity with data governance, metadata standards, and information architecture best practices.
• Certifications such as Certified Business Analysis Professional (CBAP), Project Management Professional (PMP), or related IT/Business Analysis credentials.
• Experience supporting large-scale infrastructure, transportation, or public‑sector technology projects.
• Experience conducting business process analysis and documenting functional and technical requirements.
• Ability to translate business needs into technical specifications.
• Strong analytical, organizational, and written communication skills.
• Proficiency in process mapping tools such as Microsoft Vizio or equivalent.
• Experience supporting projects involving document management systems or enterprise data solutions.
• Ability to work collaboratively with technical teams, business users, and consultants.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well‑being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

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