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Medical Practice Patient Representative; Clerical Office Assistant – NHMP DB Gastroenterology

Job in Ridgefield, Fairfield County, Connecticut, 06877, USA
Listing for: Nuvance Health
Full Time position
Listed on 2026-01-06
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 18.13 - 34.5 USD Hourly USD 18.13 34.50 HOUR
Job Description & How to Apply Below
Position: Medical Practice Patient Representative (Clerical Office Assistant) – NHMP DB Gastroenterology/[...]

Description

At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If you share our values of connected, personal, agile and imaginative, we invite you to discover what’s possible for you and your career.

When you join our growing, multi-specialty medical practice, you can enjoy the advantages of being a part of a large health system while working in a more intimate setting than a hospital. You can build relationships with patients over time as you take advantage of opportunities for more team building, socialization and work-life balance.

We offer a range of outpatient practices, including primary care, oncology, neurology, gastroenterology, endocrinology, OB/GYN, bariatric, surgical, cardiology and infectious diseases. Join the Nuvance Health medical practice and be part of a collaborative team in an environment of open communication and unwavering compassion.

$500 Sign On Bonus (External Hires Only)

Title

Medical Practice Patient Representative (Clerical Office Assistant) – NHMP DB Gastroenterology/Digestive Health – Ridgefield, CT. Full Time, 40 hours per week, variable 8-hour shifts 8:45am – 5:15pm, Monday – Friday. Position will require occasional travel to the Danbury GI office to provide coverage. Future hybrid schedule to be considered based on performance.

Summary

Provides clerical and administrative support and coordinates the patient care activities for physician practice.

Responsibilities
  • Ensures accuracy of patient’s information, including demographics and insurance.
  • Performs reception of customers and communicates pleasantly and effectively.
  • Answers phones, routes calls, take messages, conveys information, and assures accurate communication.
  • Registers, verifies and schedules patient appointments, testing, and referrals.
  • Reschedules cancelled, no show, tickler appointments.
  • Processes record requests, including the copying, billing, charging and recording.
  • Collects co-pays and reconciles moneys for deposit.
  • Obtains and coordinates record retrieval for new and established patients.
  • Completes audits as assigned.
  • Performs intake and processing of medical records and other documentation and correspondence via eFax.
  • Presents a professional appearance and image.
  • Fulfills all compliance responsibilities related to the position.
  • Performs other duties as assigned.
  • Education Required

    High School Diploma/GED or equivalent
    • 1 year customer related experience required
    • Preferred: 1+ years of healthcare experience

    Pay Rate

    $17.72 – $33.48 (Pay per years of relative experience)

    Salary Range: $18.13 – $34.50 Hourly

    EOE, including disability/vets.

    With strong hearts and open minds, we’re pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health!

    We are an equal opportunity employer

    Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.

    We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at  (for reasonable accommodation requests only).

    Please provide all information requested to ensure that you are considered for current or future opportunities.

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