Client Care Coordinator

Description

We are seeking a highly organized, proactive Home Health Team Coordinator to join a collaborative clinical team and play an important role in the delivery of exceptional home health care. This is a great opportunity for someone who thrives in a fast-paced healthcare environment, enjoys problem-solving, and wants a position where their organization and communication skills directly impact patients, families, and clinicians.

In this role, you will serve as a central point of coordination for patient care, managing clinician schedules and ensuring visits are completed accurately, efficiently, and in accordance with physician orders and regulatory requirements. You will work closely with clinical leadership, field staff, patients, and families to keep care running smoothly while supporting clinician productivity, patient satisfaction, and overall operational success.

What You'll Be Doing:

+ Coordinate and maintain patient schedules across multiple home health disciplines.

+ Schedule Start of Care (SOC), Resumption of Care (ROC), recertification, and ongoing patient visits.

+ Assign clinicians and coordinate coverage for vacations, absences, and changing patient needs.

+ Communicate with patients, families, clinicians, and leadership regarding scheduling and care updates.

+ Monitor visit completion and clinician schedules to identify gaps and proactively resolve issues.

+ Review schedules against physician orders to support accurate and compliant patient care.

+ Assist with episode management and scheduling strategies that support strong clinical and financial outcomes.

+ Run and review reports related to visit completion, scheduling accuracy, and productivity.

+ Maintain accurate patient and scheduling information within the electronic health record system.

+ Serve as a dependable resource for the clinical team while helping create an organized, patient-focused care experience.

Requirements

The ideal candidate is someone who can manage multiple moving pieces while remaining calm, professional, organized, and focused on excellent patient service.

+ Minimum of 2 years of healthcare experience, including familiarity with medical terminology.

+ Bachelor's degree or experience as a high-level Medical Assistant, CNA, Coder, licensed healthcare professional, or similar healthcare background.

+ Home health, hospice, or community health experience strongly preferred.

+ Knowledge of Medicare guidelines preferred.

+ Strong organizational skills with the ability to prioritize multiple responsibilities simultaneously.

+ Excellent problem-solving skills and the ability to make sound decisions in a fast-paced environment.

+ Strong verbal and written communication skills with a professional and compassionate approach to patients and families.

+ Exceptional customer service and relationship-building skills.

+ Proficiency with electronic health records, scheduling systems, and general computer applications.

+ Strong attention to detail and ability to enter and maintain accurate patient and scheduling information.

+ Dependable, proactive, collaborative, and able to take ownership of responsibilities from start to finish.

Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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