Client Success Manager

Position Summary Fairfield County MSP is searching for a New Business Account Executive. The Account Executive is responsible for driving new-logo revenue by identifying, developing, and closing new clients for the companies managed IT and cybersecurity services. This is a hunting role where you’ll win new clients and transition them cleanly to our onboarding and client success teams. The role focuses on outbound prospecting, consultative discovery, solution alignment, and closing new business.

The ideal candidate has experience selling managed services, cybersecurity, technology, software, telecommunications, or other B2B solutions and is equally comfortable engaging with CEOs, CFOs, and business owners, as they are operations leaders, and IT decision-makers.

• Create a territory plan.
• Identify and engage prospective clients through high-volume outbound calls, email, and Linked In — plus networking, referrals, and events.
• Consistently self-source new opportunities.
• Develop and maintain a healthy pipeline of qualified opportunities.
• Generate new business opportunities within target verticals and geographic markets.
• Use CRM to accurately track activity and forecast revenue.

• Conduct discovery meetings to understand business, operational, security, and compliance challenges.
• Understand the impact of these challenges on the business’ goals and objectives.
• Align Cor Cystems solutions with client goals and measurable business outcomes.
• Present Managed IT, Cybersecurity, Cloud, AI, Compliance, and Advisory Services to decision-makers.
• Coordinate technical resources and subject-matter experts throughout the sales cycle.

• Deliver timely proposals, pricing, and Statements of Work.
• Lead contract negotiations and close new business opportunities.
• Maintain accurate activity notes, forecasting, and pipeline management in Salesforce.
• Consistently meet and exceed your new-business and new-MRR goals.
• Timely follow up

• Execute a clean, documented handoff of each new client to the onboarding / service- delivery team.
• Transfer full context — the client’s goals, environment, expectations, and any commitments made during the sale.
• Warm-introduce the delivery team and set the client up for a strong onboarding, then step out of the account.

• 3+ years of B2B sales with a documented record of winning NEW clients (new-logo acquisition).
• Comfortable with high-volume outbound and cold executive outreach.
• Proven track record of new-logo acquisition and exceeding new-business quota.
• Strong CRM discipline — documents and transitions every deal cleanly.
• Strong presentation, communication, and negotiation skills.
• Ability to manage multiple opportunities and sales cycles simultaneously.
• Experience using CRM platforms such as Salesforce, Hub Spot, or Dynamics.
• A ‘Get It Done’ mentality.

• 2+ years in a managed services / MSP environment.
• BA or BS in Business, IT, Cybersecurity, Cloud Computing, or a related field.
• Experience selling Managed IT Services, Cybersecurity Services, SaaS Services, Cloud Services, or IT Consulting.
• Existing business network within Connecticut or the Northeast.
• Understanding of modern cybersecurity challenges and business technology environments.