Client Service Representative

Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Georgetown Veterinary Hospital is looking to add a compassionate and skilled Client Service Representative to our team.

At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our energetic environment means you'll thrive in a balanced fun working environment. It’s the kind of freedom that feels like running at the speed of light into a 5-story pile of leaves and that’s just the beginning. As part of our team, you'll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.

Georgetown Veterinary Hospital in Georgetown, CT

• Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system
• Warmly greets clients
• Prepares patient files
• Receives and relays client correspondence and updates client financial records
• Answers client's inquiries about basic animal care questions and routine procedures
• Educates clients on over-the-counter products such as flea and tick preventions
• Admits patients and handles medical records entries accurately
• Prepares client invoices for services performed
• Handles payment transactions
• Receives and relays telephone, fax, and email messages accurately and promptly

We're passionate about helping you reach your greatest pet-ential both at work and  a result, our total compensation package is as outstanding and rewarding as the world's longest belly rub and ear massage combined:

• Great pay and 401K with 100% company match of up to 3%, and a 50% match for the 4th and 5th %
• Employee Ruff-erral Program
• Continuing education yearly allowance for skills development
• Certification fees reimbursement (eligible employees only)
• Uniform allowance and Employee Assistance Program (EAP)
• Free monthly wellness meetings focused on ways to reduce stress and anxiety, led by the medical director
• Free online group exercise classes, such as HIIT (High Intensity Interval Training) twice a week, taught by certified trainers
• Free quarterly financial wellness classes to provide guidance in areas such as student loan debt, budgeting, improving credit scores, mortgages, and refinancing

• Pet Care:
  Discounts on veterinary services and products
• Pet Diagnostics:
  Discounts on reference lab testing
• Pet Food:
  Discounts on Purina pet foods

• High school diploma or equivalent
• Previous experience working as a Veterinary Receptionist/CSR is preferred but not required
• Significant experience with basic office functions in a busy office environment
• Must be a team player and have compassion for pets and their people

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status and other classifications protected by applicable state and local non-discrimination laws.

Learn more about our career opportunities at:

Where uncommon support partners with joy.