Customer Engineer

About Si Time
SiTime Corporation is the precision timing company. Our semiconductor MEMS programmable solutions offer a rich feature set that enables customers to differentiate their products with higher performance, smaller size, lower power and better reliability. With more than 3 billion devices shipped, SiTime is changing the timing industry. For more information, visit       .

Job Summary
We are looking for a highly skilled and motivated Customer Engineer with a background in semiconductors to join our technical support and customer success team. In this role, you will act as a key technical liaison between our product development teams and our customers across Central Europe, ensuring optimal integration, performance, and application of our semiconductor solutions.
Responsibilities:
Provide technical support and solutions to customers in pre-sales and post-sales stages.
Analyze customer requirements and recommend suitable semiconductor products or systems.
Collaborate closely with R&D and product marketing teams to align customer needs with product features.
Develop and deliver product presentations, technical documentation, and training.
Support design-in efforts for customer projects (e.g., embedded systems, power electronics, RF).
Conduct in-depth technical problem solving and root cause analysis.
Participate in field trials, customer visits, and technical workshops across the region.
Stay current with semiconductor trends, applications, and competitive landscape.

Qualifications & Requirements:

Bachelor’s or master’s degree in Electrical Engineering, Electronics, or a related field.
5+ years of experience in semiconductor applications, support, or product engineering.
Solid knowledge of analog/digital electronics, ICs, power devices, or embedded systems.
Strong problem-solving skills and experience in debugging hardware/software systems.
Fluent in English;
German or another Central European language is a plus.
Willingness to travel (~25–40%) across Central Europe.
Excellent communication and customer-facing skills.
Desired Characteristics & Attributes:
Analytical mindset:
Ability to diagnose complex issues in electronic systems and propose effective solutions.
System-level thinking:
Understanding how semiconductor components fit within larger system architectures (e.g., EVs, industrial automation, telecom).
Detail-oriented:
Precision is critical when working with datasheets, layout guidelines, and electrical specifications.
Tech-savvy:
Comfortable with simulation tools, lab equipment, embedded systems, and common programming/scripting languages (e.g., C, Python, MATLAB).
Customer-focused:
Strong commitment to supporting clients and understanding their needs from a system and business perspective.
Clear communicator:
Able to explain complex technical topics to both technical and non-technical audiences.
Collaborative spirit:
Works well with cross-functional teams, including sales, R&D, and product marketing.
Cultural adaptability:
Comfortable working in diverse, multinational environments across Central Europe.
Reliability:
Dependable, structured, and consistent in delivering high-quality work on time.

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