ServiceNow Solution Advisor​/Presales Consultant

To support our continuous growth in the Service Now Business Group in the Benelux, we are looking for a Service Now Solution Advisory / Presales Consultant. DXC Service Now Solution Advisory is at the forefront of transformation, combining strategic vision and outcome‑focused execution with the power of the Service Now platform. You will be working closely with our Consulting & Engineering professionals, change specialists, and data & AI experts.

This diverse mix of specialized skills enables us to craft Service Now‑driven strategies tailored to each client’s unique needs. As a trusted partner, you will work with senior leaders and multidisciplinary teams to deliver impactful business outcomes and address the strategic and operational challenges our clients face. Our Service Now Solution Advisory Consultants focus on innovation and outcome‑driven value creation, helping clients shape their digital future with Service Now.

DXC Technology is the world’s leading independent, end‑to‑end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next‑generation IT services and solutions.

DXC Technology is recognized among the best corporate citizens globally. DXC Service Now Advisory unites strategic vision and outcome‑focused execution with a strong technology backbone.

• Apply a structured advisory methodology to assess a customer’s current landscape, identify maturity gaps, and design actionable recommendations to solve complex business and technology challenges using the Service Now platform.
• Pinpoint and prioritize value‑creation opportunities within Service Now, including workflow digitization, operating‑model improvements, cross‑platform integrations, and the adoption of new Service Now products—based on assessments, visioning sessions, and business/IT performance analysis.
• Independently lead Service Now strategic engagements or presales work streams end‑to‑end, ensuring high‑quality delivery across client satisfaction, value definition, solution design, roadmap creation, and coordination with technical and delivery teams.
• Identify and follow up on opportunities within the Service Now ecosystem, contributing to business development by shaping proposals, creating solution estimates, and partnering with account teams through to successful deal closure.
• Collaborate closely with clients and DXC teams to align business priorities, operating models, and technology roadmaps with Service Now capabilities, ensuring a cohesive platform strategy that supports long‑term enterprise transformation.
• Develop and share Service Now best practices and platform expertise by actively contributing to internal communities of practice, knowledge repositories, and capability accelerators.
• Engage confidently with senior stakeholders (IT leadership, business directors, C‑level) to present recommendations, validate strategic options, and secure buy‑in for Service Now‑driven transformations, including situations that require alternative approaches or trade‑off decisions.

External: CIO’s, CEO’s, Senior stakeholders Client architects Product Owners

Internal:
Sales / Account Manger, Delivery leaders Architects, Solution Consultants, Project Managers

• Bachelor/master’s degree in business or computer science
• 10+ years of Process Experience
• 6+ years Service Now experience
• Understanding of (enterprise)…