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Call Operator

Job in Ringwood, Hampshire County, BH24, England, UK
Listing for: Careline Support Ltd
Full Time position
Listed on 2026-02-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 12.12 GBP Hourly GBP 12.12 HOUR
Job Description & How to Apply Below

Do you want a role where you can make a difference?

What you’ll be doing as a Call Operator

Answering incoming calls from Residents, responding to situations including emergencies, fire alarms and security entry calls. Sometimes people are just looking to hear a friendly voice.

  • Accurately logging each call and inputting information into our CRM call handling platform
  • Being an integral part of a supportive team that provides the best possible experience for Residents
What we are looking for
  • Customer service experience whether that be from call centres, retail, hospitality, or the care sector
  • Excellent communication skills. Someone who is motivated, reliable, resilient, flexible, calm in a crisis and great problem-solving
  • Someone with an empathetic approach
  • Good standard of English and ability to enter data into systems accurately
  • Someone who can commit to 10+ hours a week. As a 24 / 7 / 365 service we have a variety of shift options, and plenty of opportunities to do additional hours
What you can expect in return
  • Competitive rates of pay, dependent of experience, typically £12.12 per hour
  • Fantastic Colleague benefits
  • Supportive and friendly team
  • Extensive training from initial induction and throughout your career
  • Career development opportunities
  • Safe, secure and contemporary offices based in Ringwood
  • Free on-site parking
  • Rewarding work; you’ll be making a positive difference every day
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