Temporary Call Operator

Position: URGENT Temporary Call Operator
URGENT Temporary Call operator - Ringwood BH24 - £12.88 per hour

• Full time shifts:
Monday - Friday 8am-6pm or Thursday-Monday 7am-5pm or 8am-6pm

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Location:

Ringwood, BH24

Do you want a role where you can make a difference?

What you’ll be doing as a Call Operator

Answering incoming calls from Residents, responding to situations including emergencies, fire alarms and security entry calls. Sometimes people are just looking to hear a friendly voice.

• Accurately logging each call and inputting information into our CRM call handling platform

• Being an integral part of a supportive team that provides the best possible experience for Residents

What we are looking for

• Customer service experience whether that be from call centres, retail, hospitality, or the care sector

• Excellent communication skills. Someone who is motivated, reliable, resilient, flexible, calm in a crisis and great problem-solving

• Someone with an empathetic approach

• Good standard of English and ability to enter data into systems accurately

• Someone who can commit to 10+ hours a week. As a 24/7/365 service we have a variety of shift options, and plenty of opportunities to do additional hours

This is a temporary position based in Ringwood, working with a supportive team offering full training.

Must Drive

Temporary call operator

Ringwood BH24

£12.88 per hour