More jobs:
General Support
Job in
Ringwood, Hampshire County, BH24, England, UK
Listed on 2026-06-12
Listing for:
Visionist
Full Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Company Profile
Smarter Technologies’ ability to flex and deliver small bespoke solutions and major transformation programmes is built on a model where the client’s needs and goals are prioritised over everything else.
Job TitleGeneral Support
Working Hours40 hours per week
LocationRingwood/Newport, Wales
Key Duties and Responsibilities Office 365 and SharePoint Administration- Ensuring the operational health of the SharePoint online environment including security, availability, performance, interoperability, and reliability
- Administration, support, and configuration of MS Office O365 for staff
- Maintenance/sustainment of existing client SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, and items)
- Maintenance and sustainment of additional complementary functionality for customer sub sites, lists, libraries, and content
End‑user support and training for hardware and software
- Training and educating end‑users on O365 capabilities and collaboration tools (One Drive, Teams, One Note, Outlook etc.)
- Providing end‑user support for all PC based hardware, applications, and services
- New user setup and orientation including installing and configuring workstations, software, telephone services, network printing, etc.
- Maintain and provide support for all IT infrastructure
- Provide tier 1 and tier 2 support and troubleshooting
- Troubleshoot OS, network, and storage related issues
- Experience administering O365, Exchange, Azure Active Directory and SharePoint environment
- Help desk experience and ability to provide technical and end‑user support
- General knowledge of networking – IP, DNS, SMTP etc.
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