Coach​/Ops Mgr Trainee

Be among the first 25 applicants. The actual pay will be based on your skills and experience—talk with your recruiter to learn more.

$31.00/hr - $38.00/hr

The role involves leading and developing teams, driving customer service and financial performance in a Walmart store context, ensuring compliance with company policies, and fostering a culture of belonging and continuous improvement.

• Lead and develop teams by providing training, coaching, active listening, and timely feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, merchandising, and company initiatives.
• Introduce and lead change efforts, set clear expectations, and guide teams to implement business solutions.
• Model exceptional customer service by following the One Best Way (OBW) model and supporting community outreach initiatives.
• Resolve customer complaints and issues, develop action plans, and drive process improvement for a high‑quality experience.
• Drive financial performance and sales by reviewing Profit & Loss statements, budgeting, forecasting, and controlling expenses.
• Ensure effective merchandise presentation, seasonal transitions, inventory flow, and operations to meet shrink and sales goals.
• Provide supervision and development opportunities for hourly associates, including hiring, training, mentoring, and recognition.
• Coordinate job‑related activities, build stakeholder relationships, communicate goals, and promote accountability.
• Ensure compliance with company policies and support the Open Door Policy while guiding employees in business processes.
• Foster a culture of belonging, respect differences, and create a workplace where associates feel supported and connected.
• Act with integrity, maintain high ethical standards, and support Walmart’s regenerative goals.
• Serve customers and members by delivering results, applying data‑driven decisions, and balancing short‑ and long‑term priorities.
• Strive for continuous improvement, embrace new technologies, and encourage learning from mistakes.

Competitive pay, performance‑based bonuses, 401(k), medical/vision/dental coverage, paid time off, and additional benefits such as Live Better U education programs, disability, military leave, adoption expenses, and more.

• 2 years of college, OR 1 year of retail experience and 1 year of supervisory experience, OR 2 years of general work experience and 1 year of supervisory experience.
• For firearms facilities: successful completion of a firearms‑specific criminal background check (CBC) and training.
• For facilities selling only ammunition: current state‑issued Certificate of Eligibility.
• Must complete all required job training and assessments.

• Bachelor of Science in Business Management and Leadership (Live Better U/Bellevue University) or certificate in People and Business Leadership.
• Experience supervising 5+ direct reports, managing performance, mentoring, hiring, and firing.

901 Unser Blvd SE, Rio Rancho, NM 87124‑6365, United States.

Seniority level:
Internship |

Employment type:

Full‑time | Job function:
Other | Industry: Retail

Walmart is an Equal Opportunity Employer.