Assistant Branch Manager

Ready to Take the Next Step in Your Career?

At Mariner Finance, our Assistant Managers play a key role in the success of the branch. You’ll work directly with customers to understand their financial needs and provide lending solutions while helping lead day-to-day branch performance, develop team members, and support the Branch Manager.

This is a hands-on leadership opportunity for someone who is motivated by results, enjoys developing others, and is ready to take greater ownership of a business.

Are YOU this Candidate?

• Goal-oriented, competitive, resilient, and motivated by results.
• A natural leader who sets the pace and leads by example.
• Comfortable coaching others, providing feedback, and holding yourself and others accountable.
• Confident making outbound calls, developing business, and closing sales.
• Skilled at uncovering customer needs and presenting appropriate solutions.
• Able to balance sales, customer service, account management, and operational priorities.
• Professional and composed during challenging customer conversations.
• Organized and capable of managing multiple priorities and deadlines.
• Coachable, accountable, and willing to take ownership.
• Ready to step in, solve problems, and help keep the branch moving forward.
• Thrive in a fast-paced, performance-driven environment.

Opportunity for YOU:

• Build leadership experience and prepare for future advancement opportunities.
• Develop your skills in sales, lending, operations, account management, and team leadership.
• Relocation assistance provided for internal promotions.
• Base pay + incentive opportunity in a performance-driven environment.
• 15 days PTO and 11 public holidays.

Qualifications:

• 3+ years of experience in sales, consumer lending, or a related performance-driven environment.
• High school diploma or equivalent, bachelor’s degree preferred.
• Previous leadership, supervisory, or team-lead experience.
• Outbound sales and business-development experience.
• Demonstrated ability to meet or exceed individual performance goals.
• Ability to coach, motivate, and support the performance of others.
• Strong written and verbal communication skills.
• Sound judgment and ability to make decisions in a fast-paced environment.
• Ability to learn and leverage sales platforms and technology.
• Strong organizational skills with the ability to complete work timely and accurately.
• Must be able to obtain licenses required by the state.

Responsibilities:

• Partner with the Branch Manager to drive branch sales, customer service, account performance, and profitability.
• Lead by example by actively developing business, engaging customers, and achieving individual performance expectations.
• Coach and support team members in sales, customer service, account management, and daily branch activities.
• Help establish clear expectations, reinforce accountability, and create a results-focused team environment.
• Make outbound calls to develop business, follow up on opportunities, and strengthen customer relationships.
• Consult with customers to understand their needs and identify appropriate lending solutions.
• Process loan applications and gather required credit, income, and financial information.
• Present loan solutions and available products clearly, confidently, and compliantly.
• Educate customers on loan terms, payment expectations, account requirements, and available services.
• Support the Branch Manager with employee development, branch priorities, and execution of company initiatives.
• Help maintain compliance with applicable federal, state, and local consumer finance laws and company policies.
• Step into additional branch responsibilities as needed to provide consistent, high-quality customer service.

Hours of Work:

Monday, Wednesday,…