Customer Service Apprentice

Customer Service Apprentice

Full Time, Permanent

Ripon, Specsavers

Specsavers. A household name and a Highstreet staple. And you could be part of the team.

As a Customer Service Apprentice at Specsavers, you'll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full‑time job, all the time surrounded by a friendly, highly‑experienced team who will support you every step of the way.

Located in Ripon with a dedicated and enthusiastic team of professionals eager to meet you!

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary – £16,500 (reviewed after 3 months)
• Full time – 38.5 hours with weekend working
• Specsavers Perks – our discounted benefits scheme
• Extra day off for your birthday
• WeCare – UK confidential employee helpline
• Outstanding clinical and professional development opportunities
• Discounted hearing and eyecare benefits
• Enhanced sick pay (after a year of service)
• Enhanced pay for family leave (Maternity/Paternity etc)

Some of the responsibilities of this role include:

• Welcoming customers into store
• Booking in eye tests
• Pre‑screening patients
• Providing style advice
• Measuring frames
• Taking phone calls