Assistant Store Leader

As the full-time Assistant Store Leader, you are the store’s direct influencer in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high‑performing team members who consistently provide an unforgettable customer experience. Through your leadership, your team always meets their sales goals, and delivers operational excellence!

Most importantly, you are a role model who embodies our company values and serves our people and local communities by defining what it means to be Smart, Kind, and Driven.

Pay/Benefits Information

• Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; paid time off; paid sick leave; and parental leave and benefits.

Responsibilities

• Assist Store Leader with hiring and training new Team Members.
• Assist with coordinating the day‑to‑day workflow of Team Members in the operation; provide direction.
• Assist the Store Leader with employment actions, including discipline and termination of Team Members in accordance with company policy.
• Monitor the store’s performance, identify and facilitate opportunities to increase productivity and efficiency.
• Assist customers with questions or price discrepancies.
• Enforce proper use of sales pitches with the Team.
• Maintain proper cash accountabilities at POS registers.
• Perform other duties as assigned.
• Must have strong leadership and communication skills.
• Must have excellent customer service skills.
• Must be able to read, count, and write accurately.
• Must be able to work various hours, weekends, and holidays.
• Must be able to smile and maintain a clean appearance as per dress and grooming standards.
• Must be able to assign and delegate tasks.
• High school diploma or equivalent preferred.
• Prolonged periods standing and working on the cash register or related equipment.
• Must be able to lift up to 15 pounds at times.
• Work outside in a loud environment due to car wash equipment; constant motion and physical activities (lifting 0‑50 lbs., bending, reaching, stooping).

Skills & Qualifications

• Planning & Organizing:
  Expert at driving memberships by maximizing car volume and building customer loyalty through superior guest experience.
• Business Acumen:
  Partner with Store Leader to analyze reporting and daily trends to make strategic business decisions.
• Inspiring Others:
  Motivating and inspiring team through Quick Quack’s core values.
• Execution:
  Communicate standards, monitor outcomes, ensure adherence to policies.
• Delegation & Empowerment:
  Provide expectations, involve team in plans, hold accountable to service standards.
• Selecting Talent:
  Recruit and hire strong talent to ensure staff meet business needs.
• Building Talent:
  Develop team for outstanding service and future growth.
• Coaching:
  
  Provide ongoing performance feedback via coaching, 1‑on‑1s, development plans.
• Decision Making:
  Use data to identify opportunities, make rapid and informed decisions to improve results.

Eligibility for this role at Quick Quack Car Wash requires a clean driving record, meaning that you may not have any major moving violations or serious preventable accidents within the last 3‑5 years. Must have a current Driver’s License (not suspended or expired).

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.