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Customer Service Representative - State Farm Agent Team Member

Job in Riverdale, Clayton County, Georgia, 30274, USA
Listing for: Celiannagency
Full Time position
Listed on 2026-01-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR
Job Description & How to Apply Below

Customer Service Representative - State Farm Agent Team Member

  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Vision insurance
ROLE DESCRIPTION

Join a local State Farm agency where your career can grow as fast as your ambition. As a Customer Service Representative, you’ll support customers with everyday insurance needs and play a key role in helping the agency reach its goals. This entry‑level position is perfect for someone who wants a long‑term career path in the insurance industry. You’ll gain hands‑on experience, build valuable skills, and advance into licensed roles as you grow.

COMPENSATION

& INCENTIVES
  • Competitive hourly pay
  • Monthly bonus opportunities tied to sales and performance
  • Incentives for meeting individual and team goals
  • Career advancement pathways into licensed positions and higher‑earning roles
  • Professional development and ongoing skill‑building
  • Compensación $30,000.00 - $40,000.00 per year
RESPONSIBILITIES
  • Provide friendly, professional service to customers by phone, email, and in‑office
  • Process policy changes, billing questions, and general service requests
  • Assist customers through claims with clarity and care
  • Identify customer needs and recommend additional coverage options
  • Support agency sales goals through cross‑selling, upselling, and proactive outreach
  • Maintain accurate records and follow State Farm procedures
  • Contribute to a positive, energetic, team‑focused office environment
QUALIFICATIONS
  • Ability to obtain required insurance licenses (Property & Casualty; Life & Health a plus)
  • Strong communication and customer service skills
  • Comfortable learning new systems and working in a fast‑paced environment
  • Motivated by goals, growth, and earning potential
  • Reliable, organized, and team‑oriented
  • Customer service experience helpful but not required

Tiempo completo in Riverdale - GA

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none

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