Part-Time Sales Teammate

Overview

Part-Time Sales Teammate at The Buckle, Inc. supports the mission: “To create the most enjoyable shopping experience possible for our Guests.”

The Sales Teammate performs a variety of sales, merchandising and operational tasks assigned by Store Management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).

This description describes the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greet Guests with a friendly, engaging attitude and provide legendary service.
• Answer questions regarding the store and its merchandise.
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
• Anticipate and fulfill Guests’ needs by suggesting additional items and creating a wardrobing experience.
• Demonstrate product knowledge and sales education, sharing that knowledge with the team.
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Remain consistent on personal sales and look for opportunities to improve Teammate presentations per the Sales Presentation Guide (SPG).
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
• Provide legendary service across key areas:
  Front 5, sales floor, fitting rooms, and the register area.
• Help Guests try on or fit merchandise; check out and bag purchases; prepare merchandise for alterations.
• Be knowledgeable of all exchange and return procedures and turn them into opportunities for showmanship.
• Complete and effectively use the SPG daily to accomplish goals.
• Meet or exceed performance standards in Buckle business builders and guest loyalty programs.
• Place Special Orders or call other stores to locate desired merchandise.
• Maintain and build good Guest relationships to develop a client-based business.
• Know Buckle’s customer service expectations to meet the needs of every Guest.
• Demonstrate leadership behaviors and high standards, whether the Manager is present.

• Recognize recruiting opportunities using Jobs & Careers cards, email referrals and Teammate recommendations.
• Create relationships through Guest Loyalty and Guest Preferred programs.
• Maintain a professional and respectful attitude to foster a positive floor culture.

• Present merchandise to maximize sales and optimize merchandise turn.
• Stay current on product range and gather feedback on product improvements.
• Ensure the sales floor is sized appropriately and new freight is properly displayed.

• Be able to work a flexible schedule, including mornings, evenings, weekends, and holiday periods as needed.
• Open/close cash registers, balance cash drawers, and handle related transactions.
• Recognize security risks and follow Loss Prevention guidelines.
• Understand POS procedures and policies regarding payments, exchanges and Loss Prevention.
• Perform merchandising tasks, such as handling freight, re-merchandising, displays, price markdowns, and transfers.
• Maintain a clean, organized, shoppable store and provide feedback to leadership on merchandise handling concerns.
• Communicate policy violations or concerns to Store Manager, District Manager, or Human Resources in a timely, confidential manner.
• Understand and apply Buckle Code of Ethics and all policies and handbooks.
• Fulfill the mission by delivering high-level customer service and contributing to a positive team spirit.
• Participate in special projects and other duties as assigned.

This job has no supervisory responsibilities.

• Teammate Discount
• Performance Bonuses
• Employee Assistance Program
• 401(k) (subject to additional requirements)
• Paid Sick Time (where required by state)

No prior experience or training required.

The physical demands described here…