Accounts Receivable Representative

Join a manufacturing leader with over 50 years of excellence, where every role contributes to building reliable transportation solutions that people depend on everyday across the United States and Canada. At ENC, we prioritize safety, quality, innovation, collaboration, and continuous growth – creating vehicles our teams can take pride in.
Founded in 1975, ENC (ElDorado National – California) is a leading U.S. transportation manufacturer specializing in design, engineering, and end-to-end production of heavy-duty buses, shuttles, and cargo vehicles through a custom-build, mixed-model assembly process. Each vehicle is produced in our purpose-built facility in Riverside, California supporting public agencies and private transportation providers nationwide. We offer one of the industry’s widest portfolios of power options, including 100% battery-electric, diesel-electric hybrid, CNG, and clean diesel.
ENC is committed to revitalizing American manufacturing through innovation, customer focus, and the delivery of high-quality vehicles that keep communities connected, supported, and moving forward.
Accounts Receivable Representative
Location:
Riverside, CA
Pay Range: $/hr.

Supports the Collections Supervisor in managing customer billing, account reconciliations, invoice resolution, and accounts receivable activities. This role is responsible for ensuring accurate and timely customer invoicing, monitoring account balances, investigating and resolving billing discrepancies, coordinating with internal departments and customers, and maintaining accurate accounts receivable records.
The Accounts Receivable Representative takes greater ownership proactively identifies discrepancies and potential collection risks, and supports month-end closing, reporting, audit requirements, and continuous process improvements.

• Ensuring invoices are accurate, complete, and issued in accordance with shipment documentation, contracts, pricing agreements, and customer-specific requirements.
• Review and validate billing documentation, including shipment records, purchase orders, pricing, and supporting documentation, before invoice issuance.
• Monitor assigned customer accounts to identify billing issues, outstanding invoices, and discrepancies requiring further investigation.
• Independently investigate and resolve invoice disputes, billing discrepancies, and customer account issues by coordinating with customers and internal departments, including Sales, Customer Service, Shipping, Operations, and Finance.
• Maintain regular communication with customers regarding invoice status, billing requirements, account discrepancies, and supporting documentation.
• Prepare, analyze, and maintain accounts receivable reconciliations and reports, ensuring alignment between shipments, invoices, customer account balances, and the general ledger.
• Support collection activities for assigned accounts by monitoring outstanding balances, following up on overdue invoices, documenting customer responses, and escalating collection concerns as appropriate.
• Perform or support cash application activities, investigate unapplied cash and payment discrepancies, and coordinate the resolution of short payments, deductions, and other account variances.
• Support month-end closing activities, including accounts receivable reconciliations, revenue and billing cutoff reviews, account analysis, and preparation of supporting schedules.
• Analyze recurring billing issues and account discrepancies, identify root causes, and recommend corrective actions to improve accuracy, efficiency, and internal controls.
• Maintain organized and accurate customer account documentation to support internal and external audits and compliance with company policies…