Contracts Coordinator

Housing Contracts Coordinator – UC Riverside

Location: Main Campus – UCR
Schedule: 8AM – 5PM
Full/Part Time: Full‑time (100%)
Organization: Auxiliary Services
Department: Robert Brumbaugh
Final date to receive applications: Open Until Filled

UC Riverside's Housing Services is recruiting for a Housing Contracts Coordinator. The full salary range for the Housing Contracts Coordinator is $32.74 – $52.32 per hour. However, the expected pay scale for this position is up to $34.39 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.

The primary role of the Housing Contracts Coordinator team is to provide university students with a successful transition to campus and a living environment complementary to their academic careers, while meeting department fiduciary responsibilities and maintaining maximum facility occupancy levels. The Housing Contracts Coordinator (HCC) provides responsive and consistent customer service that supports an exemplary university reputation and is critical to both current and future revenue generation.

Under the general direction of the Associate Director for Housing Administration, the HCC uses professional concepts to apply Housing Services policies and procedures to oversee ongoing administrative, customer relation, financial, analytical, and operational issues of moderate scope. The HCC is the principal Housing Services liaison to students, student families, university offices, external agencies, and the general public with regard to general campus housing inquiries and interpreting campus housing policy and procedures.

The HCC manages the campus housing application, contracting, assignment and financial accounting data and processes for a residential population of approximately 10,000 persons. The HCC administers the billing, collection, and reconciliation of residential and commercial accounts generating income in excess of $110 million dollars. The HCC advises residents with regard to fiscal and contractual obligations, alternative fiscal and social resources, appeals, dispute resolution, and penalties.

The HCC coordinates unlawful detainer actions with third‑party resources, law enforcement, and legal counsel, as well as participates in campus and department outreach events and activities.

Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Administers a defined operational program or activities which may include a variety of functions. Provides excellent customer service to current and prospective residents and their families, and commercial tenants with regard to fiscal contractual obligations, alternative fiscal arrangements, appeals, dispute resolution, and penalties. Clarifies campus housing and dining options and processes; interprets and applies Housing policy and procedures through various communication media (e.g. phone, email, in‑person, social media, outreach events, etc.).

Manages Housing waitlist processes, applications, roommate pairings, room assignments, and contracts based on department policy/procedures and department goals or initiatives. Coordinates all manual assignment needs, especially regarding Family Housing, the Campus Apartments, special interest housing, special needs, and non‑committed residents from any self‑selection processes. Communicates as to waitlist status and utilizes Housing resources (e.g. the off‑campus housing system) and knowledge to counsel applicants regarding alternative housing options, when appropriate.

Manages all Housing bed space, garage, and storage inventory, updates room and space configurations for all communities based on operational needs and University goals, coordinates and…