Office Assistant II​/III Countywide Pool; COR

About the job Office Assistant II/III Countywide Pool (COR)

Office Assistant II

Under supervision, performs a variety of moderately difficult clerical work; and performs other related duties as required.

The Office Assistant II is the journey level classification in the Office Assistant series and reports to a supervisory level position. Incumbents of this class work under general supervision, within a framework of established procedures and are expected to perform a wide variety of clerical duties with minimal assistance.

Satisfactory performance requires the use of independent judgment in selecting proper work methods within approved alternatives.

Incumbents typically type, file, sort and process materials; maintain records; process records; compose and edit reports and correspondence; gather information; provide information to the public concerning departmental or County operations; receive and record payments; operate a variety of equipment including but not limited to word processors, micro‑computers, mini‑computers, computer terminals, duplicating machines, calculators; and prepare and complete a variety of forms and documents.

Office Assistant III

Under general supervision, performs the most complex assignments or acts in a lead capacity by providing technical supervision and training to staff; and performs other related duties as required.

The Office Assistant III class is the advanced journey level classification in the Office Assistant series and reports to a supervisory level position. This class is used in County departments to provide clerical services. Incumbents typically type, file, sort and process materials; process and maintain records; compose and edit reports and correspondence; gather information; provide information to the public concerning departmental or County operations;

receive and record payments; operate a variety of equipment, including word processors, micro‑computers, mini‑computers, computer terminals, duplicating machines and calculators; and prepare and complete a variety of forms and documents.

Incumbents in this class perform the most complex assignments where work is of a highly specialized nature requiring significant expertise and performed with a great degree of independence or act as lead personnel for a work unit performing a variety of clerical work. The Office Assistant III class is distinguished from that of Supervising Office Assistant I in that the incumbents of the latter class have full supervisory responsibility for a clerical unit.

EXAMPLES OF ESSENTIAL DUTIES

OFFICE ASSISTANT II

• Assist the public by referring them to sources of information, giving out standard forms, explaining how to complete them, and answering requests for factual information by consulting various available sources.
• Insert and extract materials from subject matter files, classify material by nature of subject matter, and prepare new file folders as needed.
• Maintain informational or operational records; answer telephone and assist callers by providing information, taking messages, or routing calls to others.
• Type a variety of information such as statistical and budgetary tabulations, reports, manuscripts, contracts, pamphlets, letters, charts, and other documents from rough, plain, corrected copy, or dictated material utilizing information processing equipment.
• Utilize formerly recorded material to create new documents or files, incorporating all revisions; independently set up formats for reports, files, letters, and dual and multi‑column documents, taking into consideration the special needs of originator.
• Gather information from a variety of source documents; establish and revise glossaries utilizing stored keystrokes; create multi‑page documents with headers and footers; set up merged documents.
• Compile, store, and maintain a system of information retrieval on tapes or disks; edit copy for errors; compose routine letters on factual subjects; make out bills, abstracts, orders, notes, permits, licenses, etc.
• Receive fees when the amount is readily obtainable by simple computations or from fixed schedules; prepare receipts and accounts for money.
• Compare a variety of documents such as…