Onsite Hospitality & Events Coordinator

• Compensation: USD 17.88 - USD 24.28 - hourly

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.

The Receptionist serves as the first point of contact for clients, guests, attorneys, and visitors within a fast-paced law firm environment. This role is responsible for delivering a polished, professional front-of-house experience while supporting conference services, meeting coordination, catering, and workplace operations. The ideal candidate brings experience in corporate reception, client-facing administrative support, or professional services environments, along with exceptional communication skills, professionalism, and a proactive approach to guest service.

Experience supporting law firms, banking, private equity, or other high-touch corporate environments is required.

Shifts:
Monday-Friday 8am - 5pm, with a 60-minute lunch

Work model:
Fully onsite

Job duties

• Greet and welcome clients, visitors, attorneys, and staff in a professional and engaging manner
• Serve as the primary front-of-house representative for the office, providing a best-in-class client and guest experience
• Manage visitor arrivals, guest notifications, and reception desk responsibilities
• Answer and direct incoming calls with professionalism and urgency
• Check the conference room and meeting schedule throughout shift and make note of any changes to ensure meetings are set-up accurately
• Set up conference rooms according to client’s request, including audio/visual equipment, food, beverages,utensils, ice, etcetera
• Clean up conference rooms after use and return property to vendors if necessary
• Prepare coffee and other beverages in assigned kitchens each morning
• Clean up coffee makers pantry in each kitchen in the evening and throughout the day
• Communicate with supervisor or client on meeting request concerns or deadline issues
• Maintain inventory of catering supplies and order supplies as needed
• Place orders for food and beverages for use during meetings
• Coordinate and act as liaison with personnel, food merchants, selected contact and outside vendor(s) to ensure the pricing is competitive and reviewed quarterly
• Ensure the value-added products and services are secured at competitive rates that have been vetted
• Perform appropriate vendor selection and management associated with department services and/or products
• Assist in training new hires
• Prioritize workflow
• Assist in process improvement ideas
• Answer telephone in Office Services center
• Adhere to Williams Lea policies in addition to client site policies
• Use equipment and supplies in a cost-efficient manner
• Must be able to lift up to 50 lbs. on a regular basis
• Provide back-up support to Reception and/or Office Services as needed

• High school diploma or equivalent
• Minimum one (1) year of experience in corporate reception or front desk within alaw firm, financial services, or other corporate/professional services environment
• Minimum one (1) year of experience in hospitality, catering coordination, or meeting management experience highly preferred
• Professional appearance, communication skills, and demeanor required, with the ability to serve as a polished and welcoming front-of-house representative for the firm
• Able to make independent decisions that conform to business needs and policy
• Exceptional verbal communication skills with the ability to…