Receptionist​/Office Assistant​/Office Clerk

Provide welcoming front-of-house service and reliable clerical support. Handle enquiries, maintain records, and assist with everyday office tasks to keep the workplace organized and responsive.

• Answer calls, emails, and routine enquiries, directing requests appropriately.
• Welcome visitors and follow sign-in and access procedures.
• Prepare, copy, scan, file, and retrieve documents.
• Enter and update information in spreadsheets, databases, and office systems.
• Check records for completeness and report discrepancies.
• Receive and distribute mail, deliveries, and office materials.
• Support meeting bookings, room setup, and document preparation.
• Monitor stationery and supplies and assist with replenishment.
• Track assigned requests and follow up on outstanding information.
• Maintain tidy reception, storage, and shared work areas.
• Protect confidential information and follow record retention procedures.
• Assist colleagues with routine administrative tasks.

• Receptionist: Manage visitor arrivals, incoming calls, appointment enquiries, and reception readiness.
• Office Assistant: Support supplies, mail distribution, meeting arrangements, filing, and equipment service requests.
• Office Clerk: Focus on document processing, data entry, record verification, and routine correspondence.

• Clear communication and a courteous, helpful approach.
• Good organizational skills and attention to detail.
• Basic proficiency in email, word processing, spreadsheets, and calendars.
• Accurate typing, data entry, and recordkeeping skills.
• Ability to follow instructions and meet routine deadlines.
• Reliability, teamwork, and consistent follow-through.
• Sound judgment when handling personal or confidential information.
• A relevant school qualification or equivalent practical experience.
• Previous experience may not be required where training is provided.

• Experience in administration, reception, customer service, or clerical work.
• Familiarity with telephone systems, office equipment, or document management tools.
• Experience coordinating appointments or maintaining filing systems.
• Basic knowledge of purchasing or invoice documentation.
• Additional language skills relevant to the workplace or visitor base.

• Receptionist: Serves as the first point of contact for visitors and callers.
• Office Assistant: Provides practical and administrative support across the office.
• Office Clerk: Maintains accurate documents, records, and routine processing.