Administrative Support Assistant II

CLASSIFICATION TITLE
:
Administrative Support Assistant II

UNION CODE
: R07

FT/PT
:
Full-time

PAY PLAN
: 12-month

WORKPLACE TYPE
:
On-site (work in-person at business location)

ANTICIPATED HIRING RANGE
:
Step 1 $ 3,565 - Step 4 $ 3,859

• However, offer amount will be commensurate with candidate’s experience, education, skills, and training.

CSU CLASSIFICATION SALARY RANGE
:
Step 1 $ 3,656 – Step 20 $ 5,092

PAY BASIS
:
Monthly

BENEFITS
: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 15 paid holidays per year and more! See our benefits website for additional information.

CANDIDATES ELIGIBLE TO APPLY
:
Open to all qualified applicants

Under general supervision of the Dean of the College of Arts & Humanities, the Administrative Support Assistant II provides a broad range of clerical and administrative support for the College of Arts & Humanities and Dean’s Office. The position serves as a front-line resource for students, faculty, staff, and other constituents; prepares and maintains office documents and records; supports timekeeping, property, purchasing, scheduling, elections, commencement, and event-related processes;

and coordinates assigned administrative activities in accordance with established policies and procedures. The position uses judgment to address questions, resolve routine problems, and ensure that assigned administrative processes are completed accurately and timely.

• Provide general administrative support to the Dean’s Office and its staff, including filing, scanning, document organization, maintenance of office records, preparation of routine materials, general office communications, and other administrative requests. Support activities such as scholarship award committees by preparing materials, coordinating meeting logistics, maintaining records, and completing assigned follow-up tasks under the direction of the appropriate administrator.
• Serve as a front-line contact for the College of Arts & Humanities and Dean’s Office by greeting visitors, responding to telephone and electronic inquiries, screening and routing contacts, and providing routine information regarding office operations and services. Handle sensitive or confidential interactions with students, faculty, staff, and other constituents using appropriate judgment, discretion, active listening, and de-escalation techniques. Refer matters requiring managerial, academic, or policy decisions to the appropriate administrator.
• Prepare, format, proofread, and distribute routine business documents, correspondence, reports, meeting materials, forms, and other administrative materials for the Dean’s Office. Prepare and distribute routine communications on behalf of the Dean or College using information and direction provided by the appropriate administrator.
• Review forms submitted for Dean’s approval to identify missing information, required documentation, or apparent chart field issues; communicate with submitting departments regarding deficiencies; and route completed materials for appropriate review and approval.
• Serve as the Dean’s Office Property Custodian in accordance with applicable property procedures and the Property Custodian MOU. Coordinate with the Analyst to maintain property-related records, monitor the staff computer refresh list, communicate with staff regarding replacement needs, and coordinate replacement computer orders and delivery in accordance with established procedures.
• Coordinate reservations and availability of college…