Warehouse Supervisor; Afternoon Shift

Position: Warehouse Supervisor (Afternoon Shift)

Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as Made Good and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.

We’re on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you’ll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough.

But that’s what makes the journey worthwhile.

So, lace up your boots and let’s tackle the climb together.

You can learn more about us at

Position Summary/Objective:

Lead day-to-day warehouse operations for raw materials, packaging, and finished goods (FG) in a food-manufacturing environment. Oversee inbound and outbound activities, ensuring timely receiving, put-away, picking, and shipping. Maintain safety, GMP compliance, and inventory accuracy while supporting production schedules. Drive team performance through data, KPIs, and continuous improvement, leveraging WMS/ERP and advanced Excel for effective planning and reporting.

Primary Responsibilities (Key Accountabilities):
Safety & Compliance:

• Champion a safety-first culture; conduct toolbox talks, incident investigations, and corrective actions.
• Ensure adherence to GMP/food safety and regulatory requirements; prepare for and support internal/external audits.

Inventory Control:

• Own cycle counting, discrepancy reconciliation, and audit readiness; maintain high inventory accuracy.
• Oversee material traceability and SAP/WMS transactions required for raw/packaging movements.

Operational Execution:

• Plan and sequence warehouse workflows to meet production schedules; optimize dock, staging, and storage utilization.
• Manage receiving, put-away, picking, line‑side delivery, and outbound processes with right‑first‑time quality.

Equipment & Licensing:

• Ensure safe operation and maintenance of MHE; verify operator certifications and training records.

Data, KPI & Reporting:

• Monitor and publish KPIs (e.g., inventory accuracy, order fill rate, dock‑to‑stock time, pick accuracy, cycle count completion).
• Use WMS/ERP and advanced Excel to analyze performance trends and drive continuous improvement projects.

People Leadership

• Lead, coach, and develop warehouse associates, conduct performance check‑ins and skills training on SOPs and equipment.
• Foster engagement, teamwork, and clear shift handovers; uphold company values.

Cross‑Functional Collaboration

• Partner with Production, Procurement, Quality, Finance, and Engineering to align priorities and remove bottlenecks.
• Support strategic/AOP planning with operational inputs and capacity/space considerations.

Functional & Leadership

Competencies:

Functional

Competencies:

• Inventory & Systems Management (WMS/ERP, SAP transactions, data accuracy)
• Material Handling Expertise (forklift/reach truck best practices, safe storage/handling of food‑grade materials)
• Data Analysis & KPI Monitoring (advanced Excel, dashboarding, root‑cause analysis)
• Compliance & Audit Readiness (GMP, food safety, documentation rigor)
• Process Optimization & CI (lean principles, layout optimization, workflow redesign)
• Cross‑Functional Collaboration (production alignment, procurement/quality interface)

Leadership

Competencies:

• Drives Results;
  Ensures Accountability;
  Optimizes Work Processes
• Plans & Aligns;
  Builds Effective Teams;
  Develops Talent
• Collaborates;
  Manages Ambiguity;
  Resilience & Stress Management

Education and

Qualifications:

Required :

• 5 years of experience
• Strong understanding of food industry audits and standards, including BRC, CFIA, and other regulatory or certification requirements (e.g., HACCP, SQF, GFSI).
• Ability to prepare documentation and lead warehouse readiness for internal and external audits.
• Valid forklift and Reach truck licenses.
• Demonstrated proficiency with Warehouse Management Systems (WMS) and ERP;…