Strategic Account Manager - Metals

Overview

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees, we solve problems that impact industries such as food, medicine, clean water, and green mobility. Our people are energized problem solvers who take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. If that’s you, we would love to have you join us!

As a Strategic Account Manager - Metals, you will plan and implement sales strategies for specific, existing major accounts. You will nurture customer relationships and identify opportunities for growth. Our strategic accounts typically have multiple locations, so you will maintain broad customer, distributor, and Rockwell geo team relationships. You will report to the Head of Mining, Metals & Cement - Americas and may work remotely from either Toronto, Ontario, Chicago, Illinois, or Cleveland, Ohio.

• Manage a portfolio of strategic customer relationships either personally or through a medium to large team of account managers and domain experts
• Be an advocate of: C level relationships including IT/OT, Engineering, Operations and sustainability executives
• Secure digital operations practices
• Annual recurring revenue opportunities generation practices
• Be THE LEADER! Be the voice of customer, voice of Rockwell core values and influence to sell within various Rockwell levels
• Consult with a range of customer representatives at different levels of the organization to identify their outcomes
• Implement relationship management plans for complex customer accounts to build relationships with relevant decision makers at the customer organization
• Negotiate customer agreements in partnership with commercial colleagues
• Lead a collaborative internal team to configure a complex, tailored product and services solution for the customer
• Partner internally to develop new marketing plans and identify new growth opportunities
• Build a network of executives within the business sector to obtain market intelligence on industry trends and identify opportunities for expansion

• Build customer relationships and provide customer-centric solutions
• Apply knowledge of business and the marketplace to promote our goals
• Make sense of complex, high quantity, and sometimes contradictory information
• Hold self and others accountable to meet commitments
• Develop and deliver multi-mode communications that convey a clear understanding of the needs of different audiences
• Build relationship networks inside and outside of our organization
• Relate openly with diverse groups of people
• See ahead to future possibilities and translate them into new strategies
• Use compelling arguments to gain the support and commitment of others
• Build partnerships and work with others to meet shared goals

• Bachelor's degree or equivalent years of relevant work experience
• Legal authorization to work in the U.S. or Canada is required. We will not sponsor individuals for employment visa, now or in the future, for this job opening.
• A valid driver's license
• The ability to travel locally 50% of the time to customers

• 5+ years of experience in account management, technical sales, industrial distribution or an engineering firm
• Prior experience working with all levels of large-project customers to include: executives, management, plant engineers and machine builders
• Prior experience working in the heavy metals industry

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to set a schedule flexible with your personal life
• To learn more about our benefits package, please visit the benefits page at

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace. If your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway—you may be the right person for this or other roles.

For this role in the United States, the Total Target Compensation is from $158,000 to $237,000, with 60% base salary and 40% variable. Benefits for the US can be found on the company site. Actual pay will be based on skills, knowledge, education, and experience. Rockwell Automation is an Equal Opportunity Employer including disability and veterans. If you need assistance or a reasonable accommodation during the application process, please contact our services team at .

Rockwell Automation’s hybrid policy requires employees to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless there is a business obligation out of the office.