Sales and Service Specialist

Turn great service into a great career with Hertz!

Are you outgoing, customer-focused, and ready for a role where no two days are the same? Join Hertz as a Sales & Service Specialist and help deliver a fast, easy, and memorable rental experience for Lyft and Uber drivers.

In this fast-paced role, you’ll combine customer service, sales, problem-solving, and hands‑on vehicle support. From helping customers get on the road to answering rental questions and identifying sales opportunities, you’ll play an important part in keeping our customers moving.

• Deliver friendly, professional service throughout the rental experience.
• Help customers create reservations and complete rental transactions.
• Explain Hertz/Lyft/Uber rental programs, requirements, procedures, and billing.
• Answer questions about rental extensions, roadside assistance, billing, and other rental needs.
• Resolve customer concerns and post‑rental inquiries.
• Identify opportunities to increase sales and revenue by understanding customer needs and overcoming objections.
• Ensure vehicles are clean, fueled, safe, and ready for customer pickup.
• Inspect vehicles for damage and check fuel and fluid levels.
• Assist with administrative projects and support the team as needed.

• Previous customer service experience.
• A positive, professional attitude and strong communication skills.
• A natural ability to connect with customers and identify sales opportunities.
• Strong organization and time‑management skills.
• Comfortable working with computers and handling detailed information.
• Team‑oriented with a strong sense of ownership, accountability, and initiative.
• Ability to work in a busy environment and manage multiple priorities.
• Valid driver’s license with an acceptable driving record.
• Ability to work flexible shifts, including weekends and holidays
  , with overtime as needed.
• Comfortable working outdoors in varying weather conditions and standing for extended periods.
• Clear and proficient English communication skills; candidates fluent in additional languages are encouraged to apply.

• The hourly rate / wage for this role is $18.50.

  Overtime Pay:
  Eligible (The company pays overtime in accordance with federal, state, and local laws. Per company policy, approval is required prior to the use of overtime).

  Holiday Pay:
  Eligible (1.5 x regular pay rate for hours worked on a designated holiday, in addition to receiving 8 hours of holiday pay).

  Sick Pay:
  Granted Up To 40 hours.

  Paid Time Off / Vacation / Paid observed Holidays (Accruals start at .83 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays).

  Benefits:
  Further program information can be found here at  To include, but not limited to:

  • Weekly Pay.
  • Medical, Dental & Vision plan options.
  • Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one‑times your base annual pay, at no cost to you).
  • Retirement programs, including 401(k) employer matching:
    Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
  • Paid Parental Leave & Adoption Assistance.
  • Employee Assistance Program for employees & family.

If you enjoy helping people, solving problems, and working in an energetic environment where you can make an impact every day, this could be the opportunity for you.