Enrollment Specialist

Compass Charter School’s mission is to inspire and develop innovative, creative, self-directed learners, one scholar at a time. When we start with scholars, we start from a place of possibility. With scholars at the center, we have defined the desired competencies for Compass employees that support meaningful learning experiences and create the enabling conditions to bring our vision for scholars to life, creating an innovative, collaborative, learning environment that supports the diverse needs and goals of each scholar, nurtures a love of learning, and prepares them for future success.

Core Values: Achievement | Respect | Teamwork | Integrity | Communication

Compass fosters a work environment that is personalized, authentic, competency-based, inclusive and equitable. Our Core Values guide our work every day. Those Core Values are teamwork and achievement for all community members; inclusive, respectful communication and collaboration; and mutual respect and integrity.

These are the essential requirements to serve in the Enrollment Specialist role:

• Any combination of training/education, and experience equivalent to an associate's degree from an accredited college/university.
• 1 + Years of successful experience in comparable private and/or non-profit sector experience, or related school operations
• Bilingual in Spanish is preferred.
• Experience working with blended, online, personalized, and/or virtual learning schools preferred.
• Proficient in digital engagement: computer & software skills. (ie Google Suite and Microsoft), social media literacy (ie Twitter, Google Classroom, website navigation), information & communication (email, intranets), web & mobile applications, interpersonal & social networking skills, and student/school systems (ie student information system, digital courseware, online learning platforms).

Example duties for the Enrollment Specialist may include:

• Under the direction of the Admissions Manager, the Enrollment Specialists will work with parents and families as part of the scholar recruitment process, and work as a liaison to provide information and services to enrolling and prospective families.
• Monitor and respond to incoming calls and e-mails, regarding CCS programs and specifics of enrollment, while providing an excellent customer service experience to all current and future families.
• Presents department updates and data to the Admissions Manager.
• Facilitate the entire enrollment process, from collecting interest forms, preliminary applications, the full application as well as communicating with families via, phone, and e-mail in a responsive and timely manner.
• Coordinates collection of incoming scholar information and transcripts with the Records Department.

Although the Enrollment Specialist has unique requirements and duties, we believe that all employees play a critical role in the success of each and every scholar. The following competencies are common across every employee:

Essential Competency This looks/sounds like:

I am a Community Leader and understand that I am a member of a global society. I feel a sense of responsibility to make a contribution both at the local level and in the wider world.

• I embrace shared aspirations that drive organizational goals and actions.
• I support initiatives to allocate resources in alignment with our Framework for the Future and Blueprint for Success.
• I engage in a culture of high expectations and support in which each individual continuously strives to achieve our desired outcomes.
• I support the design of widespread access for educational partners that support meaningful, equitable learning experiences and opportunities.

I am an Effective Collaborator who participates effectively to build understanding of concepts and ideas and completes authentic tasks and projects. I actively listen, strive to understand others and seek to be understood, using these effective communication techniques to create a safe environment in which everyone feels valued and is inspired to achieve common goals.

• I provide resources and time to support educational partners to effectively meet the needs of each and every scholar.
• I leverage our shared ARTIC values to collaborate with colleagues and educational partners, to navigate ambiguity and to make difficult decisions required to achieve our desired outcomes.
• I incorporate and utilize strong communication systems to listen and inform colleagues, as well as our educational partners.
• I value educational partners as active participants in the learning…