Admissions & Collections Clerk - Temporary; Riverside and Corona

Overview

The County of Riverside's University Health System seeks candidates to fill two Temporary Admissions & Collection Clerk positions in Corona and Riverside. Under general supervision, performs specialized clerical work in checking-in, admitting, pre-registering, or scheduling patients for hospitalization or clinic visits; evaluates and determines financial liability for services and establishes payment sources; arranges payment plans consistent with patient ability to pay;

performs other related duties as required.

• Review patient personal data to evaluate the patient's eligibility for medical assistance programs using formal medical program guidelines.
• Review patient insurance forms and cards to ensure completeness and accuracy as required by assistance programs and private insurance carriers for billing and payment.
• Evaluate possible assistance eligibility and refer patients to Medi-Cal and MISP as appropriate.
• Contact patient's medical insurance carrier to obtain authorization for treatment and verify eligibility and coverage.
• Assist patients with scheduling hospital or clinic appointments in person or over the phone.
• Pre-register scheduled services during scheduling process or any time prior to receiving services as directed by supervisor or manager.
• Receive and record payments for medical treatment from patients.
• Record payment information on patient payment receipt and log this information on the appropriate forms.
• Complete patient medical information or MISP Share of Cost Forms; attach cash payment receipt to ensure reimbursement from medical assistance program.
• Refer patients with problem accounts to Patient Accounts for review of account status.
• Receive required information from patients and complete medical forms to ensure accuracy of patient data.
• Collect and prepare receipt for monies.
• Register patients for medical services such as emergency treatment and non-emergency walk-in treatment.
• Serve as a resource person for patient registration in the Riverside University Health System (RUHS) clinics.
• Assist in conducting outpatient registration audits and participate in RUHS quality assurance initiatives.
• Reconcile daily charge sheets of patient visits to ensure that charges for healthcare services rendered are captured in a timely manner.

• OPTION I
  
  Experience:
  
  Two years of clerical experience, including three months performing admissions, collections or billing functions in a hospital, mental health or other healthcare setting. (Completion of 18 semester or 27 quarter units from an accredited college or university in secretarial sciences, office practices, business education, or a closely related field to the assignment may substitute for one year of the non-specialized experience.)
• OPTION II
  
  Experience:
  
  Two years of clerical experience, including three months performing admissions, collections or billing functions in a hospital, mental health or other healthcare setting. (Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education or a closely related field to the assignment may substitute for one year of the non-specialized experience.)
• OPTION III
  
  Experience:
  
  Two years of clerical experience, including three months performing admissions, collections or billing functions in a hospital, mental health or other healthcare setting. (Six months of clerical experience in a medical setting may substitute for one year of the non-specialized experience.)

• Knowledge of:
  Modern office procedures, including the preparation of reports and correspondence and filing; the operation of standard office equipment and medical terminology.
• Ability to:
  Perform complete registration cycle, including collection of monies; effectively interview to obtain personal, family and financial information; gather, record and evaluate data in the admission of hospital patients and the handling of patient accounts; maintain accurate records; apply the rules and regulations pertaining to the admission of patients, private and public medical insurance, billing procedures, credit authorizations, and payment agreements;
  
  work with very ill, injured and emotionally distressed people.

• License:
  Possession of a valid California Driver's License may be required.
• Skill to type at a corrected rate of 40 words per minute.

Questions regarding this recruitment? Please contact Ahjah Davis-Solomon via email at ahdavis.