Behavioral Health Services Supervisor - Outpatient Quality Improvement

Must have a valid license to practice as a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist or Licensed Professional Clinical Counselor issued by the California State Board of Behavioral Science.

Quality Improvement – Outpatient, Riverside, CA. Riverside University Health System’s (RUHS), Behavioral Health department’s (BH), Quality Improvement – Outpatient office provides oversight and review of all Mental Health programs and Managed Care providers providing services to our beneficiaries. The office handles any problems, complaints, and/or grievances and assures program compliance with state and federal regulations. Quality Improvement assists with the department’s mission by monitoring the overall performance of the system through the collection, reporting, and analysis of data;

developing goals and standards; and providing information to improve processes and overall efficiency/effectiveness of service delivery. The Behavioral Health Services Supervisor is responsible for overseeing the quality assurance and utilization review processes for the department. Duties include monitoring and adherence to state and federal regulations, conducting clinical and administrative reviews of county and contracted providers, coordinating with DHCS for state audits and reviews, overseeing staff, and facilitating training on clinical practices.

This position will work a 9/80 schedule and will require some driving therefore a California driver’s license is required.

• Are Licensed professionals (LCSW, LMFT or LPCC)
• Have a minimum of two years post-licensure experience
• Have strong computer and organizational skills
• Have supervisory/lead experience

For this recruitment, the position is eligible for a 10% DTR differential that is applied to hours physically worked. At any time, this differential can be removed.

The certification list generated from this recruitment may be used to fill other future Behavioral Health Service Supervisor vacancies within Behavioral Health that may occur in the coming weeks.

Under general direction, plans, organizes and directs the activities of one or more functional units within a regional or major behavioral health services program; supervises the work of multidisciplinary staff engaged in planning and providing a variety of behavioral health services to individuals, groups and the community; performs other related duties as required.

The Behavioral Health Service Supervisor is the supervising and/or principal level classification in the Behavioral Health Specialist series performing the full range of supervisory duties and reports to an appropriate manager level position. The Behavioral Health Services Supervisor is in charge of one or more functional units and is responsible for planning or implementing specialized behavioral health services for adults, children or adolescents within an assigned program or geographic area.

Incumbents are further responsible for maintaining the quality of staff performance and workload standards.

The Behavioral Health Service Supervisor is distinguished from the Behavioral Health Services Manager in that the latter is responsible for the management of a comprehensive regional services program or a major Countywide program. The Behavioral Health Service Supervisor is further distinguished from the Behavioral Health Service Supervisor-LP by the latter's additional responsibility for conducting and supervising work requiring an advanced knowledge of psychological diagnostic and treatment methods, including projective techniques and psychological tests.

The Behavioral Health Service Supervisor is further…