Systems Administrator

Title:

Systems Administrator Department:
Information Technology

Reports To:

Director of ITHours

Required:

Full-time, Exempt

Location:

Hybrid | 1615 Eastridge Ave. Riverside, CA 92507

Compensation: $80,000 - $90,000

The Job At Jenson USA, we’re passionate about bikes, the outdoors, and the people who love both. Based in Riverside, we’re a leading retailer of all things cycling — from mountain and road to e-bikes — plus a growing selection of camp and hike gear. Our corporate office and warehouse is one of a kind in the region, and many of our team members are riders and adventurers themselves.

While outdoor enthusiasm isn’t a job requirement, don’t be surprised if you end up joining a trail ride or swapping campfire stories with your coworkers.

We offer a flexible, welcoming environment filled with down-to-earth people who care about what they do.

As our Systems Administrator, you’ll help keep the technology behind our business secure, reliable, and running smoothly. Reporting to the Director of IT, you’ll administer our IT infrastructure, solve complex technical problems, lead assigned projects, and guide our helpdesk team. You’ll have room to work independently while partnering with teams across Jenson to support their day-to-day work and our continued growth.

Check out who we are here: jensonusa.comThe Benefits We offer a variety of benefits and perks for full-time employees, including:

Medical Insurance: 100% paid employee only HMO coverage, no cost to you. If you have other qualifying coverage, you may receive a $150 monthly stipend. If you are out of network, additional costs may apply.

Time Off: 15 days (3 weeks) of Paid Time Off, 7 Paid Holidays and an extra day off to ride (Bike Day) awarded each year on your work anniversary.

Employee Purchase Program:
Access to purchase our full inventory at cost + 3.5%.Retirement Plan: 401(k) Plan with 4% matching.

Additional Insurance:
Dental, vision, and supplemental insurance options

Flexible Spending Accounts Professional Growth & Development Opportunities

Essential Duties and Responsibilities Administer, maintain, and troubleshoot Jenson USA’s network, servers, cloud services, telecommunications, and related IT infrastructure.

Monitor system performance, availability, and security; identify risks and recommend improvements to the Director of IT.Plan and carry out approved system upgrades, configurations, maintenance, backups, and recovery activities.

Investigate complex infrastructure issues, determine appropriate solutions, and coordinate responses to significant outages or security incidents, escalating business-critical matters to the Director of IT.Lead assigned IT infrastructure projects, including technical planning, implementation, vendor coordination, testing, and documentation.

Develop and maintain system documentation, configuration standards, procedures, and knowledge resources.

Evaluate technology products and vendor proposals; make purchasing recommendations and exercise purchasing authority within approved limits.

Provide technical guidance to business leaders and communicate system issues, risks, and recommendations in clear, practical terms.

Supervise the helpdesk employee, assign and prioritize work, provide coaching and technical guidance, and contribute to performance and staffing decisions.

Provide advanced technical support and assist with helpdesk requests when needed.

Travel to other company locations as needed to support IT infrastructure and equipment.

Preferred Qualifications Five or more years of experience administering business IT infrastructure, including networks, servers, cloud services, and endpoint systems.

Experience independently planning and completing infrastructure upgrades, migrations, or security improvements.

Strong…