Solutions Architect

the company helps people stay better connected with the things they love. the company’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

the company’s customers include many of the world’s most prominent companies, including Git Hub, Yelp, Paramount, and Jet Blue.

We're building a more trustworthy Internet. Come join us.

** Anticipated Posting Close Date*:
** N/A

** Job posting may close early due to the volume of applicants.*

We are a diverse, highly skilled, and passionate team that values sharing and collaboration. We provide expert-level technical guidance to customers integrating our products into their application stacks. This means we are working with the latest innovations in technology, learning about them, and using our experience, considering how they are best used. Our engagement with customers starts with service onboarding, configuration migration, traffic go-live, and training.

We also continue to work with customers as they get on board, helping integrate our services with their applications to ensure customers get the most out of the company.

Our team comes from different backgrounds and locations. As we grow we look for people who can bring their own unique character and talent. We work flexibly, with a focus on delivering quality service to customers. Solutions Architects join our team with a wealth of experiences. Sharing their skills and wisdom, as well as learning from colleagues progressing towards technical, or leadership roles.

• Work with new customers to integrate the company into their systems during their on-boarding

• Design and build technical solutions on the company, using VCL / Go / Rust / Java script

• Provide existing customers guidance on additional features and performance tuning.

• Write and present training materials to customers and internal teams

• Work with Sales Engineers to build Proof Of Concepts for prospective customers

• Be the Subject Matter Expert on the the company Delivery and Compute platform

• Proficiency in CDN and WAF technologies, including configuration, optimization, and troubleshooting.

• Expert knowledge of HTTP and web application implementation

• Troubleshooting supporting protocols (TCP/IP, UDP, DNS, TLS)

• Basic coding knowledge, including having built projects in one of Go, JavaScript, or Rust

• Experience with customer-facing technical consultant

• Experience with project management, including analyzing a project's requirements, designing and documenting a solution, and delivering that to successful completion

• Created training materials and mentored junior team members

• Experience in additional programming languages

• Written and deployed automated testing ideally on top of continuous integration / continuous deployment systems

• Worked with infrastructure automation / configuration management systems

This position will require you to be available during core business hours.

This position is a remote role and open to candidates residing in the following locations:

• Pacific timezone (PST)

• Mountain timezone (MST)

This position may require travel as required by your role or requested by your manager.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring…