Senior Systems Engineer

We’rehiringa Senior Systems Engineer as WRAbuildsits new internal IT & Cybersecurity functions. We are actively transitioning from an MSP model to a fully in-house model,and this role willoperateunder the guidance of our Director of Information Technology& Cybersecurity.

This isalsoan excellent role for someone looking to refine theircybersecurity skillset.

In this role, you will act as the primary engineer for ourcloud andSaaS platforms, including Microsoft 365, Azure infrastructure, Entra , endpoint management, and a variety of general platforms used by each of our departments.

Initially, most of your timewill focuson standingupnew tools andassistingin the migration of select tools used by our MSP.Afterwards, your general duties willshift to engineering

Azure Virtual Desktop, Microsoft 365/Entra , endpointmanagementand building automations.

You will be highly autonomous and will work closely with your Directortomaintainand improve our current technology stack. Our
100-person workforce is highly distributed,and your priority is engineeringourtoolstoenableour stafftodotheir best work securely,efficiently and consistently.

WRA has offices in the San Francisco Bay Area (San Rafael, Petaluma, and Emeryville) and in San Diego. This position may be performedfullyremotely by candidateslocatedin California, Colorado, Arizona, or Oregonbut travel to our offices may benecessary1 – 2 times per year on average.

Candidates in the Denver metro areaare especially encouraged to apply.

• Own our Azure environment, including Azure Virtual Desktop and virtual servers,whichenablesourCAD,GISand Accounting teams. This includes image management, patching, right-sizing,scaling and scheduling,backups,performance optimization, and software versioning.
• Deploy actionable virtual machine monitoring to measure performance(CPU, GPU, memory,diskand session latency),idle capacityandactive usetime,andimplementalertstomonitorthese metrics.
• Perform root-cause analysis of virtual infrastructure concerns and propose solutions.
• Administer our Microsoft 365 environment, including Exchange, SharePoint& One Drive,Teamsanddatagovernance.
• Engage with your Director and our specialized departments to ensure their tools are appropriately sized, configured and performant.
• Co-manage our SaaS and cloud infrastructure backup platforms,including for Microsoft 365, Azure virtualmachinesand other platforms.

• Administer Entra  SSO, including conditional access, authentication, dynamic groups, and guest access governance.
• Own employee identity lifecycle automations for onboarding,offboarding and role changes.
• Maintain SCIM provisioning across our SaaS applications.

• Manage our Windows and limited Mac fleet by administering our endpoint management platform, including device enrollment, Autopilot, compliance & configuration policies, appdeploymentsand system patching.
• Manage our mobile device configuration and application policies.

• Automate IT processes using Power Shell, Microsoft Graphand other platforms to reduce oreliminatemanual administrative tasks and to ensure consistent quality.
• Collaborate with your Director and other stakeholders to improve our implementation of Claude AI, including Connector configurations,Skillsand Design.

• Partner with your Director to build newsecurityoperationscapabilitiesfrom product selection and concept trialsthroughimplementation and administration.
• Alongside your Director, administer our security stack, including our managed detection and response platform, email security, DNS and web filtering, and vulnerability management.
• Participate inourincident response process,including…