Workers Compensation Claims Trainee

Join to apply for the Workers Compensation Claims Trainee role at Gallagher Bassett

This range is provided by Gallagher Bassett. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$45,000.00/yr - $72,000.00/yr

At Gallagher Bassett, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. We are a team of fast‑paced fixers, empathetic experts, and outcomes drivers who care deeply about doing the right thing and doing it well. Whether you’re managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence.

Are you a recent college graduate looking for a long‑term, stable, innovative and exciting career that helps make a meaningful difference and supports people through challenges? The Emerging Talent INVEST Program (ETIP) – Guardian Pathway is a 9‑month paid, fully remote, entry‑level immersive learning experience designed to give recent graduates real‑world exposure, personalized coaching, mentorship, and a clear, long‑term career path in one of the U.S.’s best industries.

• 9‑months, paid, fully remote learning track
• Virtual classroom, peer shadowing, simulations, case studies, and hands‑on experience
• Fully remote (candidates must physically reside in states specified although the role is remote)
• Interactive sessions, one‑on‑one mentorship, collaborative projects, exposure to a wide variety of industries, clients, and knowledge material
• Fully paid licensing and advanced education opportunities
• Career progression post‑graduation into claims resolution manager roles and beyond

Over the course of the 9‑month program you will be partnered with a team of peers and experienced Training Specialists. You will alternate between self‑study modules, virtual classroom‑style learning, guided training modules, and hands‑on application of the knowledge gained. You will progressively increase your hands‑on experience to immerse yourself into the world of claims management and client service excellence under the mentorship of program mentors.

• Participate in structured learning: instructor‑led sessions, online modules, job shadowing, and mentorship focused on foundational insurance knowledge, claims operations, and state‑specific workers’ compensation regulations.
• Shadow claims experts and observe best practices in managing lost time (indemnity) workers’ compensation claims.
• Practice in a simulated environment (“sandbox”) to build confidence before handling actual cases.
• Complete program milestones to achieve key learning objectives and performance checkpoints.
• Collaborate and network with peers, mentors, and cross‑functional teams.
• Gradual claim ownership: begin handling new workers’ compensation claims starting in week 3 of the program, with incremental portfolio growth.
• Support claims management: apply training to real‑world scenarios, including benefit calculations, wage loss evaluations, and return‑to‑work considerations.
• Claims analysis and learning: analyze medical documentation, regulatory guidelines, and state‑specific regulations.
• Stakeholder communication: engage professionally with clients, provide support to injured employees, and secure key details from providers.
• Client service instructions & carrier guidelines: interpret and apply guidelines to ensure compliance.
• Reserving acumen: develop skills in setting and adjusting reserves based on claim detail analysis.

Bachelor’s degree or 4‑year degree from an accredited institution preferred. Candidates with a Bachelor’s degree will receive preferential treatment; others with proven experience will also be considered.

• Active listening skills
• Problem‑solving mindset
• Adaptable to changes in procedures and technology
• Computer literacy, including strong familiarity with M365 products (Outlook, Word, basic Excel, and PPT)
• Strong verbal and written communication skills
• Strong time management and ability to multi‑task
• D…