Operations Team Lead​/Process Assistant

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a dynamic Ops Team Lead / Process Assistant to join our Logistics Center team.

In this role, you will be responsible for ensuring the day-to-day operational functions of the Logistics Center are executed in a cost-effective and compliant manner, while actively training and mentoring associates to meet productivity, safety, and quality goals.

The Operations team is a fast-paced environment that relies on clear communication and cross-functional support to meet both internal and external customer needs.

• Coaching & Support:
  Oversee, train, and provide performance feedback to reports, focusing on the monitoring and mentoring of associates to ensure high productivity, quality, and safety.
• Operational Management & Production Planning:
  Develop and manage production schedules, allocate resources for timely completion of assignments, and manage incoming / outgoing shipments and warehouse inventory to maintain organizational efficiency and accurate records.
• Activity Monitoring & Reporting:
  Track, analyze, and communicate operational reports to designated personnel to provide actionable insights for leadership decision-making and ensure compliance with organizational standards, policies, and regulations.

• Experience:
  
  A minimum of 1-2 years of experience in warehouse or logistics leadership, with specific experience in warehouse fulfillment or e-commerce management (onsite ordering, picking, packing, and shipping).
• Metrics:
  Proven ability to monitor teams' daily production goals and dynamically manage performance to consistently meet company Key Performance Indicators (KPIs).
• Technical Familiarity:
  Strong working knowledge of Warehouse Management Systems (WMS) and computerized applications (e.g., word processing, spreadsheet, database, presentation software, email).
• Interpersonal
  
  Skills:
  
  Proven ability in conflict management, resolving employee issues, and managing team dynamics while fostering open communication across all levels of the organization.

• Salary details: $24.00 - $27.00 per hour.
• Location:
  
  Riverside, CA.
• Shifts:
  
  Monday - Friday, 7:00 am - 3:30 pm.
• Full health and dental benefits starting on the first day of employment.
• Paid Time Off:
  Two weeks paid vacation, seven paid holidays, plus sick pay.
• Retirement & Investment: 401(k) with Company Match and an Employee Stock Purchase Program.
• Learning & Growth Opportunities:
  Includes Tuition Reimbursement.

Reasonably expected salary range: $50,100.00 - $62,600.00

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommod See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement,

Requisition: J0092176

If you are a motivated leader ready to drive operational excellence in our…