Library - Community Engagement Manager

Description

The Community Engagement Manager leads the development, implementation, and management of mobile library outreach across the Riverside County Library System service area. The position also supports systemwide programming.

Reporting to the Executive Director, the Manager supervises Library Outreach Services staff (Library Connect).

This role works actively in the field alongside Library Connect employees, branch teams, and community partners to deliver services, strengthen relationships, and expand meaningful programming opportunities.

The Manager serves as a systemwide resource for branch programming through guidance, coordination, resources, and support. Branch Managers and branch staff retain responsibility for developing and delivering programming that responds to their local communities.

• Assist Branch Managers in building and maintaining partnerships with schools, community organizations, government agencies, businesses, and other partners to promote library services and programs.
• Conduct and coordinate outreach activities designed to increase library access and engagement, particularly among underserved populations and communities.
• Work in the field with Library Connect staff to deliver programs and services directly to community members.
• Represent RCLS at community events, fairs, meetings, and collaborative initiatives.
• Identify opportunities to connect outreach activities and community partnerships with branch services, collections, programs, and RCLS strategic priorities.

• Provide direct supervision, coaching, performance management, scheduling, and professional development for Library Connect staff.
• Manage Library Connect routes, outreach schedules, community events, and service priorities.
• Develop and uphold standards and procedures that enhance the safety, accessibility, consistency, and efficiency of Library Connect services.
• Ensure the Library Connect fleet is well-maintained and coordinate vehicle servicing needs, including collection and van equipment maintenance.

• Serve as a primary systemwide resource for Branch Managers and staff by providing guidance and best practices related to program planning, implementation, evaluation, community responsiveness, audience development, and continuous improvement.
• Assist branches with new, complex, high-profile, or collaborative programs when additional planning, coordination, or system-level support is needed.
• Develop programming resources, planning tools, templates, and guidance that strengthen staff capacity and support quality programming throughout RCLS.
• Identify successful programs and practices that can be shared, or adapted across multiple locations while supporting branch creativity, local decision-making, and alignment with RCLS goals, resources, and community needs.

• Maintain a systemwide view of RCLS programming to identify opportunities, service gaps, duplication, emerging needs, and areas for collaboration.
• Coordinate major systemwide programming initiatives, campaigns, themes, and special events involving multiple branches or community partners.
• Facilitate coordination across branches and departments when presenters, performers, partnerships, program concepts, resources, calendars, communications, promotional timelines, or logistics can be shared or coordinated systemwide.
• Develop and uphold programming standards and coordinate system-level review for programs requiring significant resources, cross-departmental involvement, elevated operational attention, or broader RCLS impact.

• Collaborate with RCLS leadership, Branch…