Director of Quality Assurance & Food Safety

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City of Industry, CA, US

Salary Range: $ To $ Annually

Director of Quality Assurance & Food Safety

City of Industry, California | Full-time, Exempt | On-site

Every table, PBC is hiring a Director of Quality Assurance & Food Safety to lead quality, food safety, and

regulatory compliance for its City of Industry, CA production facility and its retail, delivery, and

institutional meal programs.

Every table, PBC is a Los Angeles-based public benefit corporation on a mission to make healthy, fresh

food accessible and affordable in every community. We prepare ready-to-eat meals in our City of

Industry production facility and serve them through company-owned and franchised storefronts,

subscription delivery, workplace programs, and contracts with schools, colleges, senior nutrition

programs, and community organizations. Our social-equity franchise model and variable pricing mean

the same quality meal reaches neighborhoods across the income spectrum. Food safety and consistency

are the foundation of that promise.

The Director of Quality Assurance & Food Safety owns the food safety and quality management system

for Every table end to end: from supplier approval and receiving at the City of Industry facility, through

production, packaging, cold-chain distribution, and the retail and institutional channels where our meals

are served. The Director is the company's Preventive Controls Qualified Individual (PCQI) and primary

point of contact for FDA, Los Angeles County Public Health, and third-party auditors, and is accountable

for shelf-life, labeling, allergen, and traceability programs. This is a hands‑on leadership role for

someone who is comfortable on the production floor at 5:00 a.m. and in front of a regulator or

executive team at noon.

• Own and maintain the facility Food Safety Plan under FSMA (21 CFR Part 117), including hazard analysis, preventive controls, monitoring, verification, and recordkeeping, and serve as the designated PCQI.
• Maintain HACCP plans, sanitation (SSOP), environmental monitoring, allergen control, and foreign‑material programs; verify compliance with cGMP, the California Retail Food Code, and Los Angeles County Public Health requirements.
• Lead all regulatory inspections and third‑party audits (FDA, county health, GFSI‑benchmarked and customer audits); prepare and manage responses to observations, including any FDA Form 483, in coordination with company leadership and counsel.
• Maintain product traceability and recall readiness, including compliance with the FSMA Food Traceability Rule (21 CFR Part 1, Subpart S) for covered foods; lead mock recalls at least annually and actual recalls or market withdrawals when required.

• Build and run the quality management system: specifications, standard operating procedures, in‑process checks, hold‑and‑release, finished‑product testing, and corrective and preventive action (CAPA).
• Own shelf‑life validation, labeling review (ingredient statements, allergens, nutrition facts, date coding), and new‑product quality sign‑off in partnership with Culinary and R&D.
• Manage the supplier approval and monitoring program, including supplier documentation, certificates of analysis, and supplier audits for high‑risk ingredients.
• Track and report quality KPIs (customer complaints, holds, deviations, audit scores, environmental results) and drive root‑cause analysis and continuous improvement.

• Set food safety standards for storefronts,…