Manager, Wine Club and eComm Sales - Booker

Manager, Wine Club and eComm Sales - Booker page is loaded## Manager, Wine Club and eComm Sales - Booker locations:
Field Office - CA - Inyo/Tulare/Kings/Kern/Riverside/San Bernardino/San Luis Obispotime type:
Full time posted on:
Posted Todayjob requisition :
R-38848
** Job Description
**** Company Summary
** We’re the producers, creators and marketers of beer, wine and spirits brands that people love. At Constellation Brands, we’re driven to push boundaries and think beyond today to deliver products and experiences that resonate now, tomorrow and well into the future. Because of this approach, we’re the fastest-growing large CPG company in the U.S. at retail, with operations in the U.S., Mexico, New Zealand and Italy.

Our premium portfolio of iconic brands like Corona Extra, Modelo Especial, Kim Crawford, Robert Mondavi, The Prisoner, High West Whiskey, and more drive industry-leading growth for us today. But we’re just getting started. Our ability to stay on the forefront of consumer trends has fueled our success since our founding in 1945 and will guide us in creating the next generation of products and experiences Worth Reaching For.
** Position Summary
** We are seeking an experienced and dynamic Wine & Spirits Club and E-Commerce Manager to oversee and grow our exclusive wine and spirits club. This individual will be responsible for managing club memberships, driving sales, enhancing communication with club members, and ensuring that members receive a personalized, white-glove service experience. This role will also be responsible for increasing membership, managing special releases, and allocating select products to key consumers.

The ideal candidate will possess strong leadership skills, a deep passion for wine or spirits, and a keen focus on enhancing the overall club experience.
** Key Responsibilities**:
* ** Club Membership Management**:  + Oversee all aspects of wine and spirits club memberships, ensuring a seamless sign-up, retention, and renewal process.  + Develop and implement strategies to increase club membership, focusing on attracting new members while maintaining strong relationships with existing ones.
* ** Sales & Revenue Growth**:  + Drive sales efforts through targeted promotions, special offers, and seasonal campaigns aimed at both current and potential club members.  + Set and goal the ecommunication platform and how to enhance digital/online sales.  + Set and monitor KPIs related to Average Order Value (AOV), membership retention, and overall sales performance.  + Work closely with the marketing and sales teams to identify opportunities for upselling, cross-selling, and exclusive product offerings.
* ** Club Communication & Engagement**:  + Develop and execute clear and compelling communication strategies to keep members engaged, informed, and excited about the club, including newsletters, emails, and social media.  + Provide ongoing updates about special releases, new offerings, limited-edition products, and club member-only events.  + Serve additional point of contact for club members, addressing any inquiries, concerns, or special requests in a timely and professional manner.  

The first point of contact is the Loyalty Concierge for the brand; and thus this role will be working in tandem with said Concierge.
* ** Special Releases & Allocations**:  + Coordinate the release and allocation of special or limited-edition products to high-value members, ensuring fair distribution and a seamless experience for those receiving exclusive offerings.  + Work closely with the product and procurement teams to forecast inventory needs for special releases and new product introductions.
* ** Client Care & Personalized Service**:  + Collaborate with the Client Care and Loyalty Concierge Coordinators to provide members with exceptional, personalized service. This includes offering bespoke recommendations, ensuring personalized touches in all communications, and facilitating special requests.  + Oversee the coordination of exclusive events or tastings, ensuring every detail is tailored to the preferences and needs of the club members and are sales focused.
* ** Reporting & KPIs**:  +…