Customer Sales Support; CSS Seller

What We Need

Manage low‑revenue accounts and outbound prospecting, ensuring small accounts receive dedicated service while driving incremental revenue through upselling.

• Account Management
  • Serve as primary contact for transitioned accounts.
  • Maintain accurate SFDC records (notes, calls, activity).
  • Ensure smooth onboarding with introduction email and follow‑up.
• Revenue Growth
  • Upsell products/services to existing accounts.
  • Execute outbound prospecting for new small‑business opportunities.
  • Track and report performance against goals.
• Operational Excellence
  • Handle transactional tasks (billing, copywriting, A/R, recaps, PPTs).
  • Collaborate with internal teams for campaign execution.
• Compliance
  • Follow transition rules and maintain transparency for local AEs.

• 1–2 years of sales or customer service experience preferred.
• Strong communication and organizational skills.
• Familiarity with CRM tools (SFDC) and digital advertising products.

Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job‑related qualifications, and alignment with market data. In addition to salary, this position is also eligible for commissions.

$18.85 - $23.56

Regular

Full time

Hourly

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well‑being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

We are accepting applications for this role on an ongoing basis.

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non‑Compete will be required for certain positions and as allowed by law.

Our organization participates in E‑Verify.  to learn about E‑Verify.