Dispatcher, Social Work

The Welbe Health PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We like to do things a little differently, going the extra mile and making a difference in our participants’ lives. The Welbe Health Transportation Dispatcher coordinates all the transportation services provided to participants and potential enrollees, and also oversees vehicle safety.

• Oversee the scheduling of transportation services and ensure maximum efficiency and high customer satisfaction.
• Communicate with drivers on route changes and updates throughout the day to ensure timeliness for participants’ appointments.
• Route participants daily for internal and external appointments, ensuring that participants are on time and that driver schedules support appropriate breaks and lunches.
• Provide timely documentation in the medical record for participants that cancel or are considered no shows, and communicate any missed appointments or cancellations with the clinic team.

• High School Diploma or Equivalency required.
• Current Valid Class A, B, or C Driver’s License in the state of employment.
• Copy of most recent vehicle insurance required.
• Driver’s license held for at least five (5) years with no more than one moving violation or one at‑fault accident in the last three (3) years.
• Minimum of four (4) years of experience working in a public/private transportation setting.
• Minimum of two (2) years of experience in a dispatcher setting within your market area.

• Apply your transportation expertise in new ways as we rapidly expand. Opportunity to shape how we work in an encouraging and loving environment where every person feels uniquely cared for.
• Standard business working hours.
• Medical insurance coverage (Medical, Dental, Vision).
• Work/life balance – 17 days of personal time off (PTO), 12 holidays observed annually, and sick time.
• Bonus eligibility – hard work translates to more money in your pocket.
• Additional benefits.

Salary/Wage base range for this role is $22.12 - $29.21 hourly + Bonus + Equity. Welbe Health offers a competitive total rewards package that includes 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.

$22.12—$29.21 USD

At Welbe Health, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, we require proof of vaccination or a vaccine declination form prior to employment. Welbe Health maintains required infection control and PPE standards and has vaccination requirements applicable to all team members.

At Welbe Health, we embrace and cherish the diversity of our team members, and we’re committed to building a culture of inclusion and belonging. We’re proud to be an equal opportunity employer. People seeking employment at Welbe Health are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Please ensure your application is being submitted through a Welbe Health-sponsored site only. Our emails will come from  email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to