Social Services Practitioner III - CCS Administration

Masters degree in  Social Work  REQUIRED!

Riverside University Health System (RUHS) - Public Health – California Children’s Services is seeking a skilled and compassionate Bilingual Social Services Practitioner III to provide comprehensive care coordination for clients enrolled in California Children’s Services (CCS).

The Bilingual Social Services Practitioner III provides direct client services and plays an integral role in care coordination across multidisciplinary teams. This position participates in case conferencing, conducts confidential records reviews, and supports real-time escalations to ensure timely and effective client support. On-site presence is essential for team huddles, quality oversight, operational decision-making, and collaboration with internal and external partners. The role may also require occasional field or partner meetings.

The Bilingual Social Services Practitioner III key responsibilities include conducting outreach, screenings, and assessments; identifying and addressing barriers to care; coordinating services with medical providers and community agencies; connecting families to resources; supporting clients’ adjustment to illness and complex healthcare needs; and assisting youth in planning their transition to adult healthcare systems.

Additional duties include documenting case activities, monitoring referrals and service needs, and collaborating closely with the multidisciplinary team to promote access to care, continuity of services, and positive outcomes for clients and families. Proficiency in Microsoft Office Suite (Word, Excel, Teams, PowerPoint) and EPIC is preferred for chart review, documentation, inbox management, and basic reporting tasks. A background in Lean or process improvement is preferred, and LCSW licensure is a plus, though not required.

Bilingual Level III proficiency—speaking, reading, and writing—is required to effectively serve diverse client populations.

9/80

Schedule:

Monday - Thursday: 7:30 AM - 5:00 PM and Non-Payday Friday: 8:00 AM - 5:00 PM

Riverside University Health System – Public Health is one of California’s largest and most dynamic public health departments, with dedicated professionals working to keep our communities safe and healthy. From disease prevention and health education to nutrition, emergency response, and community outreach, our team’s impact reaches every corner of Riverside County.

If you're passionate about making a meaningful impact on community health and well-being, consider joining our team at RUHS-Public Health. Together, we can work towards a healthier future for Riverside County.

For more information on RUHS–Public Health, please visit www.ruhealth.org/ruhs-public-health.

• Carry a caseload of the more difficult types of social service cases requiring a high degree of technical competence where social or family problems or environmental forces adversely affect family life; assess client's problems and develop treatment plans; lead self-care, well-being and educational courses to community participants and/or staff.

• Complete case studies for the purpose of assessing problems and determining appropriate types and methods of treatment; develop intensive long or short-term treatment plans to improve or restore individual or family functioning.
• Act in a lead capacity for a small group of Social Services Practitioners or services employees, such as aides and volunteers.
• Act as a casework consultant to staff members without professional training.
• Function at a highly skilled level in such areas as counseling, protective services, medical social work, family services, community organization, and adoptive services.
• Take part in staff development programs to increase knowledge of the social work processes…