Social Work Case Manager - Our Youth

The Social Work Case Manager is responsible for providing case management services to participants intended to promote self-sufficiency according to the participants' identified needs and the programs' focus. The Social Work Case Manager supports participants through a human centered and trauma informed approach, in addition they are engaging, culturally responsive and aware of the diverse needs of various cultures, races, ethnicities and populations.

* This role will be ending on 6/30/2027*

SCHEDULE:

• Monday
  - Friday, 9 a.m.
  
  - 5 p.m.

WORK DESIGNATION:

• In-Person
  - City Heights
  • Please note that the work designation may change based on business needs.

PROGRAM

SUMMARY:

The Housing Our Youth (HOY) program provides comprehensive services to youth experiencing homelessness, with a focus on helping them achieve long-term stability and independence. Through a combination of temporary emergency shelter, long-term supportive housing, case management, and access to healthcare, education, and employment resources, HOY creates individualized pathways to housing and self-sufficiency.

• Assessment and case planning with each participant;
  Coordinate case planning with participants and collaborating agencies;
  Provide services, advocacy and referrals based on participants' needs through a supportive approach
• Conduct participant-screening interviews and assess service needs in various settings
• Employ critical thinking, problem solving and conflict management during crisis response and interventions
• Facilitate activities individually and in a group setting that promotes life skill development and provide support to participants in relational wellness, positive self-concept and gaining employment and school opportunities among other areas through case management services, workshops, and normative activities
• Create innovative ways to meet contract goals and provide a high level of service that is engaging and meets the needs of the participants
• Keep well-written, concise case notes to include all pertinent information for each participant using required tracking systems;
  Maintain organized records and case files for all participants
• Position may require the transport of participants in a YMCA vehicle to and from activities and appointments as needed;
  Practice non-aggressive defensive driving techniques;
  Operate YMCA vehicles in safe manner;
  Vehicle use is for YMCA business only
• Perform other administrative tasks as assigned and assist with maintaining proper document storage of confidential information and auditing
• Ensure that YMCA policies & procedures and applicable laws are always adhered to
• Participate in and attend all required staff meetings, trainings, YMCA staff development events, and appropriate agency-wide committees

TRAVEL REQUIREMENTS:

• Must have access to reliable transportation to travel regularly throughout San Diego County
• Occasional in-state and out-of-state travel

• Bachelor's degree in social science, psychology or a related field and equivalent work experience of up to one year required
• Knowledge or experience of providing social work practices to individuals and families
• Basic computer knowledge and skills

JOB

COMPETENCIES:

• Ability to practice independent judgment critical thinking and self-regulation skills during high stress situations
• Work effectively with a wide variety of people and populations by consistently exercising tact and good judgement
• Work independently and within a team, be flexible, adapt, and manage multiple assignments

PRE-HIRE CONTINGENCIES:

• Licensing, state law and our funders require that applicants of critical positions within Community Support Services be fingerprinted, prior to reporting to work, and include subsequent arrest notifications
• CPR/AED, and First…