Area Manager Req

Denali is the leading organic recycling company on a mission to unlock the power of unused food and organics, transforming them into resources to feed, fuel and replenish the earth. Our work is essential to keeping water clean, reducing the need for new landfill capacity, building soil fertility, helping farmers be more resilient, and reducing society's reliance on fossil fuels. Denali provides meaningful and measurable change for any business that handles food, creating value with our scalable solutions across the nation.

Our services and products touch thousands of acres and businesses, millions of tons of organic material, and nearly every person who purchases and consumes food in the U.S.

San Bernardino, CA

Full-Time / Salary

Position type and expected hours of work:
Hours of work will depend on the job event and manager. Evening, nights, and weekend work will be required as job duties demand.

Summary:

The Area Manager is responsible for directing, coordinating, and overseeing the collection activities of Class A CDL Drivers in a geographically dispersed area. Responsibilities include. providing strategic leadership and direction, route coverage for drivers within assigned areas which may result in being in the field 25% - 75% of the time to assist in new customer route coverage, rollouts, and equipment drops.

• Manage the day-to-day operations and provide daily support to a diverse team of 5-15 Class A CDL drivers, Lead Support, and utility workers across a geographically dispersed area to ensure quality, safety, efficiency, performance, and profitability.
• Oversee personnel needs of the department including selecting prioritized coaching, training, and evaluating employee performance. Provide input into hiring, termination, and promotion decisions.
• Assist in the development and implementation of training programs to ensure consistent performance while building relationships with a Team to encourage retention.
• Assist in scheduling and routing new customer rollouts, equipment drops or ride-a-longs with the training team with new and current drivers to evaluate and train.
• Act as the liaison between operations, drivers, Dispatch, and any other support team.
• Assist Dispatch in determining the methods and areas of route coverage needed by scheduling, directing, and solving activities related to dispatching and the tracking of all drivers.
• Review daily/weekly routes, determine potential gains from re-routing, and recommend re-routes.
• Review and manage Open Cases with cutomers
• Assist Dispatch in investigating all Service Failures, of Geofence, and provide an action plan to prevent future occurrences.
• Conduct scheduled performance reviews and submit recommendations for salary adjustments.
• Enforce company policies and issuance of coaching/disciplinary documentation.
• Act as or designate a driver advocate toward internal departments to answer driver questions, driver concerns, and resolve issues.
• Ensure routing technology is used and routes are executed as designed.
• Ensure safety procedures are adhered to Company Operating Standards. This includes reviewing driver DOT logs for HOS compliance.
• When necessary, maintain the use of our Transportation Management Software (TMW) to keep track of daily loads and ensure that drivers are adhering to processes and procedures while running routes.
• Maintain, monitor, and act on expense control initiatives to actively manage driver spend.
• Maintain asset inventory lists and files Operate and maintain field equipment (Spreaders, farm tractors, pumps, wheel loaders, etc..) while maintaining full environmental compliance.
• Assist Regional Ops. Mgr., with scheduling repairs and preventative maintenance for on-road and off-road equipment.
• Manage Client Sampling program and perform sampling and lab submission.
• Maintain accurate and correct paperwork and submit it in a timely fashion.
• Inspect and maintain all equipment being used in the field. Be aware of all equipment malfunctions and parts repair or replacement.
• Ensure safe equipment operation.
• Maintain a safe work environment.
• Become a team player, be accountable, and have a positive and professional attitude.

• Strong phone/email contact handling skills and active listening
• Team player willing to help others as needed.
• Familiarity with CRM systems and best practices
• Customer orientation and ability to adapt/respond to different styles.
• Excellent verbal and written communication skills
• Ability to…