Operations Agent - Ocean Imports​/Exports; Chinese​/English

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Xchange Logistics Corporation is a growing freight forwarding company that provides an array of transportation and logistics solutions to customers worldwide. Our HQ is based in West Covina, California.

Working Hours:

Monday
- Friday 8:30 AM - 5:30 PM. This position requires you to work on-site.

We are looking for an Operations Agent who will handle both ocean import and ocean export activities to ensure smooth and timely movement of cargo.

• Booking space with carriers
• Arranging for Cargo pickup
• Dispatching Truckers
• Tracking shipments and providing status reports to clients
• Preparing and processing export declarations, bills of lading, and shipping documents
• communicating with customers, shippers, and other partners to ensure smooth transportation
• Ensuring compliance with infernal policies, government regulations, and customer requirements
• Providing status updates to customers via Wechat/emails

• Prefer 1-3 years of experience working with ocean imports and exports
• Bilingual in Mandarin or Cantonese is required