Dialysis Coordinator - St. Joseph and North Kansas - PART TIME

Dialysis Coordinator - St. Joseph and North Kansas City - PART TIME

Posting Date
: 11/19/2025

5412 NW Business Park Lane, Riverside, Missouri, 64150, United States of America

Mosaic Life Care St. Joseph MO

St. Joseph and St. Luke's North - North Kansas City, MO

Schedule:

Part time - 5 hours/day

Must be available Monday-Friday between 8 am – 5 pm. No holidays, no weekends.

Communicate with and treat patients with empathy at all times. Meet individually with patients requiring outpatient dialysis placement, depending on program scope, within the assigned region to provide educational materials on outpatient dialysis, modality options, vascular access options, insurance (including assessment of patients’ insurance, out‑of‑pocket costs and grant program options), and options for selecting an outpatient dialysis center of their choosing.

Identify, resolve, or escalate patient issues and/or barriers to placement to appropriate teammates for prompt and effective resolution.

Work with hospital case managers, social workers, and physicians to place patients in outpatient dialysis clinics. Arrange placement by contacting local clinics within an appropriate proximity as determined by patient preference and providing all required medical documentation. Assist with patient transitions from hospitals to dialysis facilities, including transfer of paperwork, and strive to ensure patient satisfaction. Place patients and document referral in accordance with Patient Pathways Policy and Procedures.

Work closely with both internal and external kidney care professionals to enhance current relationships or develop new relationships. Partner with Regional Operations Directors and Facility Administrators to identify and implement best practices for accepting patients from inpatient acute care settings into an outpatient dialysis provider. Attend operational team meetings with multi‑affiliate providers in the assigned region.

Conduct operating reviews with management to review reports at a minimum of once per month. Record patient data in the electronic tracking system according to Patient Pathways Policy and Procedures. Immediately inform the Regional Operations Manager/Supervisor of any reporting requests from the hospital. Assist the Regional Operations Manager/Supervisor in gathering patient details as needed for reporting purposes. Attend hospital meetings to review reporting as needed.

Adhere to all audit, compliance, and reporting requirements according to Patient Pathways Policy and Procedures.

Learn, develop, and implement new ways for Patient Pathways to differentiate itself in the marketplace. Ensure leadership is apprised of customer needs and any deviations from current practices. Participate in special projects as needed or requested. Act as a liaison or subject‑matter expert for the Business Development team on special initiatives. Educate team local markets on the Patient Pathways program and initiatives.

Mentor team members, as deemed appropriate by leadership.

• Associate degree required;
  Bachelor's Degree in social work, nursing, or related field strongly preferred.
• Knowledge of health systems and community resources required.
• Strong communication skills with the ability to work collaboratively with healthcare providers and community resources required.
• Strong organizational and time‑management skills with the ability to prioritize tasks and manage multiple projects simultaneously, required.
• Knowledge of medical terminology and the ability to read and interpret medical records required.
• Proficiency in the use of electronic medical records and other technology preferred.
• At least one year of discharge planning and/or case management support role/experience, or experience working with dialysis patients preferred.
• At least one year working with physicians preferred.
• Current certification in case management/social work, or willingness to obtain certification preferred.
• Strong work ethic and desire to serve our patients.
• Valid driver's license and ability to travel locally required.

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