Healthy Living/Membership Director
Listed on 2026-10-11
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Management
General Management, Operations Management
Are you a leader who loves creating welcoming spaces where people feel at home and healthy habits take root? As the Healthy Living/Membership Director at the Riverside Community Center, you'll lead daily operations and shape an exceptional experience for every member who walks through our doors. You'll design wellness programs for all ages and abilities, find new ways to keep members engaged, and build and coach a team grounded in belonging, accountability, and the Y's mission.
You'll manage the center's budget, keep the facility safe and ready, and represent the Y in the community. As part of the Platte County Community Center South (PCCCS) leadership team, you'll work with colleagues across centers to strengthen standards, share resources, and grow our impact in the communities we serve.
Are you a leader who loves creating welcoming spaces where people feel at home and healthy habits take root? As the Healthy Living/Membership Director at the Riverside Community Center, you'll lead daily operations and shape an exceptional experience for every member who walks through our doors. You'll design wellness programs for all ages and abilities, find new ways to keep members engaged, and build and coach a team grounded in belonging, accountability, and the Y's mission.
You'll manage the center's budget, keep the facility safe and ready, and represent the Y in the community. As part of the Platte County Community Center South (PCCCS) leadership team, you'll work with colleagues across centers to strengthen standards, share resources, and grow our impact in the communities we serve.
Riverside is a close-knit community just north of downtown Kansas City, and the center is a gathering place for neighbors of all ages, from pickleball players and yoga regulars to seniors who come for monthly dances. Through our partnership with the City of Riverside, residents can join the Y at a reduced rate, making health and wellness accessible to everyone in the community.
Hiring Range: $43,000-$46,000 annually
Benefits Include- Comprehensive benefits package
- YMCA Retirement Plan
- Free citywide YMCA membership for you and your household
- Leadership development and professional growth opportunities
- Be part of a mission-driven organization celebrating over 165 years of service in the Kansas City community
The YMCA of Greater Kansas City's mission and core values are brought to life by our culture. It's who we are, who we aspire to be and how we show up every day.
We are cause-driven We don't just show up, we show up with purpose.
We are welcoming We are open to all. We are a place where you can belong and become.
We are genuine: we value you and embrace your individuality.
We are hopeful we believe in you and your potential to become a catalyst in the world.
We are nurturing we support you in your journey to develop your full potential.
We are determined above all else, we are on a relentless quest to make our community stronger beginning with you.
- Provide day-to-day operational leadership of Riverside Community Center.
- Ensure consistent, high-quality member experience at all points of entry and engagement.
- Oversee building coverage plans including Membership Associates, Pool Gate Attendants, and Building Monitors.
- Ensure facility cleanliness, safety, and operational readiness.
- Address member concerns, escalations, and community inquiries.
- Monitor daily operations to ensure adherence to YMCA policies and procedures.
- Design, implement, and evaluate a diverse schedule of wellness programs, classes, and engagement initiatives serving members of all ages and abilities.
- Align Riverside programming with PCCCS and association-wide strategic priorities.
- Lead member retention and engagement strategies.
- Support tour follow-up and onboarding systems connected to health and wellness programming.
- Identify new program opportunities based on community need and participation trends.
- Directly supervise assigned associates.
- Interview, hire, train, schedule, and evaluate associates.
- Conduct regular team meetings and provide coaching and development.
- Build a culture of accountability, hospitality, and mission alignment.
- Ensure adequate staffing coverage and operational continuity.
- Develop and manage department budgets for Riverside operations.
- Monitor revenue performance and…
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