Sales Operations Manager
Listed on 2026-01-01
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Sales
Business Development, Sales Representative
Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project. Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products.
Our products, including the patented Leaf Filter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.
- Industry-best compensation packages
- Fully paid health, dental, and vision insurance
- 401k with company match
- Paid time off including paid parental leave
- Individualized career development programs
- On-demand lunch program
- Childcare assistance
- Free gym membership
- Employee assistance programs, including legal, financial planning, and counseling
- Employee discount marketplace
- Employee Resource Groups such as Vet Connect, DEI Committee, Women’s Committee
Manage and grow assigned sales territory through effective leadership of independent contractor Sales Representatives. Work closely with the Installation team to ensure accurate sales orders, timely product installation, and customer satisfaction. Accountable for achieving defined sales metrics in assigned territory.
Essential Duties And Responsibilities- Effectively manage sales representative team within assigned territory
- Maximize productivity and sales effectiveness through continual team training and proactive performance management
- Ensure sales representatives meet or exceed established sales KPIs
- Provide customer and sales support by responding to customer inquiries and requests
- Work closely with Installation department to ensure accurate sales orders and timely installation
- Routinely review sales performance reports to identify areas of improvement and opportunity for assigned team and territory
- Foster effective team communication through individual and team meetings
- Recruit, onboard, train and retain direct sales representatives
- Perform ride-along with sales representatives to provide coaching and feedback on sales performance
- Complete in-home sales consultations with potential customers as needed
- Performs other duties as assigned by supervisor
Minimum Qualifications
- High School Diploma or equivalent
- Prior experience in a direct sales role or equivalent
- Ability to follow defined sales process performing in-home sales consultations
- Ability to travel in local market including evenings and weekends
- Ability to juggle various work activities and shift attention between tasks to meet stakeholder demands
- Ability to thrive in a fast-paced, high-energy, team-oriented environment with a “roll up your sleeves” and “today not tomorrow” mentality
- Apply active listening skills through the ability to comprehend information presented and respond thoughtfully
- Detail-oriented with focus on efficient and effective completion of tasks
- Excellent verbal and written communication skills with internal and external parties
- Ability to logically connect ideas, evaluate arguments, find inconsistencies, solve complex problems, and reflect
- Ability to provide timely and empathetic help through in-person, phone, email, and social media channels
- Ability to communicate effectively, recognize and manage emotions, and foster positive working relationships across all levels
- Self-driven and accountable for achieving business goals and adhering to policies
- Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access)
- Must be legally authorized to work in country of employment without sponsorship for employment visa status
- Prior sales experience in the home improvement industry
- Prior leadership and management experience
- Industry-leading compensation package
- Fully paid Medical, Dental, and Vision…
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