Cashier, Retail
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service -
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
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Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Be visible and actively greet, engage, and assist customers.
- Process customer transactions quickly, accurately, and efficiently.
- Understand the Point of Sale (POS) system and handle various tenders according to company policy.
- Adhere to company's cash handling limits and work honestly to control loss.
- Follow guidelines on restricted sale items and report discrepancies.
- Follow policies for postage stamps, gift cards, and coupons.
- Stay current with ads and promotions.
- Follow all food safety and safety procedures, report unsafe conditions.
- Inspect equipment and notify management of repairs.
- Create a welcoming environment for customers.
- Comply with laws and company guidelines.
- Work cooperatively in a high-paced environment and manage conflicts appropriately.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Qualifications
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Desired Previous Job Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
About Us
Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. We serve over 140 stores across several states. We are committed to diversity and creating positive experiences for our customers, communities, and employees.
We value people and strive to provide the ingredients for your success at work and in life. Whether seeking part-time or full-time roles, apply today to join our Smith’s family!
What You’ll Receive From Us
We offer comprehensive benefits to support your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities.
For more information about benefits and eligibility, please visit our Benefits Page!
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